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Springfield Kia

Springfield, MO

4.7
1,396 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,396 reviews

July 30, 2021

Brad gave me a prompt and full diagnosis, presented me with options, and gave me advice on how to proceed. I also appreciated him giving me an upfront pricing of the work to be done. More

by doncr51@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Aug 02, 2021 -

Springfield Kia responded

Thank you for letting us know that Brad did a great job during your visit with us. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 29, 2021

Very easy transaction. Jesus was great. I was in and out in just over an hour and was able to get the car I wanted. Would definitely do business again. More

by zrennie13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Ryan Little, Jesus Martinez
Jul 30, 2021 -

Springfield Kia responded

Thank you so much for the 5 star review. Its good to hear that Jesus was able to get you into the car you wanted and in a timely manner. Welcome to the Youngblood Family!

July 23, 2021

I only stopped to look! I left with the new K5! I love my new car! Collin met me on the lot as I was looking at the K5. He knew everything about the model I was looking at. He and everyone else I talked to m More

by txsins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Teague
Jul 27, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know that Collin did a great job during your visit with us. We are glad to hear all went well and that the process was quick and easy. Congratulations on the new Kia K5 and welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

July 23, 2021

Appreciated the free water, wish we could have gotten a hat and that salesman would have been more clear/knowledgeable about the warranty. Overall a good experience, but they seemed like they didnt have to More

by CrunchySweater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Aden Waters
Jul 27, 2021 -

Springfield Kia responded

Thank you for taking the time to leave a review. We are glad you had a good experience. Please let me know if you would like to discuss any other issues in more detail. You may also reach me direct at 417-882-3838 Ext. 1130. Sincerely, Connie Gainer Kia Customer Relations Manager

July 22, 2021

Aaron Putty helped me get my 2019 Kia Sportage! He was so nice and intelligent! I will definitely recommend this place to my friends and family! More

by Jasmyn C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Putty / Clayton Davis
Jul 27, 2021 -

Springfield Kia responded

Thank you for the 5 Stars and for letting us know Aaron did a great job during your visit with us. Congratulations on the 2019 Kia Sportage and welcome to our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

July 21, 2021

They have an amazing service department with great people and the sales people are really friendly. Had a cabin filter that I needed put in that I bought, which they did with no problem plus showed me how to More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Krone
Jul 22, 2021 -

Springfield Kia responded

Hi Kat. Thank you for the 5 Stars and for letting us know that Josh took great care of you during your visit. Thank you for your trust and continued business. We appreciate you. Sincerely, Connie Gainer Kia Customer Relations Manager

July 19, 2021

Very friendly and was greeted right away. Upon returning somehow they had me and my my under a different name, so I had to give all my information again. They went to go get my car to bring it to me and the More

by sindy_carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
Jul 19, 2021 -

Springfield Kia responded

Thank you for the feedback. We do apologize for the confusion with your information and locating your car. We appreciate your understanding and patience. You are a valued part of our Youngblood Family and we appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 18, 2021

Very nice and quick with their service Very thorough and they don’t forget anything. I have used them for five years now and live going back each time vip service for everyone More

by Harmonybee69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Jul 19, 2021 -

Springfield Kia responded

Thank you for letting us know Brad did a great job for you. Also thanks for your continued loyalty. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 16, 2021

I was treated very well and all the employees were very friendly and helpful with everything I had ask about. I think they were very good on taking care of me and the need of my car. I will recommend them More

by Sassygrannylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Jul 16, 2021 -

Sassygrannylee responded

Thank you for the nice service I was giving while I was threw my time there getting my a car serviced. Thank you

Jul 16, 2021 -

Springfield Kia responded

Thank you so much for the 5 Stars and for letting us know that Brad did a great job for you during your visit. We appreciate you very much. Sincerely, Connie Gainer Kia Customer Relations Manager

July 16, 2021

They seem to overbook their appointment time slots Because every time I have been it has taken from 1 to 3 hours longer than what I was told More

by MALewis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Krone
Jul 19, 2021 -

Springfield Kia responded

I am sorry to hear that your appointments have been taking longer than anticipated. Unfortunately, like so many other businesses right now, we are short staffed and that does sometimes slow the process down a bit. We continue to try to improve these issues and definitely appreciate your patience with us while we work through this. You are valued part of our Youngblood Family. Sincerely, Connie Gainer Kia Customer Relations Manager

Jul 19, 2021 -

MALewis responded

I understand that things come up to cause a longer wait time but when you have a 1 hour service scheduled that you are inside waiting on and it is stranding you for 4 hours in the waiting area at least offer a free oil change or car wash to get the customer back in there. If that's not possible think about discounting the ticket $50

Jul 20, 2021 -

Springfield Kia responded

I definitely appreciate your response and will forward that onto my Service Manager. I would like to look into your visit a little further if you wouldn't mind sharing your name, RO#, any identifying information. If you would like to email me direct, my email is cgainer@youngbloodauto.com or you can call me at 417-882-3838 Ext. 1130. Thanks so much. I will look forward to hearing from you. Sincerely, Connie Gainer

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