Springfield Kia

Kris did an amazing job helping me find my new car. I was quite difficult, but he was patient and honest every step of the way. Not to mention he was so funny. 10/10 my best sales experience EVER at a dealer quite difficult, but he was patient and honest every step of the way. Not to mention he was so funny. 10/10 my best sales experience EVER at a dealership. More

They were extremely personable and helpful when my engine died at 97,000 miles. The replacement was covered with a warranty and they had it finished much quicker than expected. died at 97,000 miles. The replacement was covered with a warranty and they had it finished much quicker than expected. More

Very quick service. The staff was AWESOME thanks to all of them. They advised me of n update on Kia oil that would be recommended on my car, very knowledgeable of them. They advised me of n update on Kia oil that would be recommended on my car, very knowledgeable More

Best new car buying experience I have ever had. Kris Wallace is extremely, professional and personable. Kris has thorough knowledge of the product. Would not hesitate to recommend. Don ELlis 4/20/21. Wallace is extremely, professional and personable. Kris has thorough knowledge of the product. Would not hesitate to recommend. Don ELlis 4/20/21.8 More

Eric in the Service Department was amazing and Ashley and Amanda in the Rental Department were awesome. I was so pleased with how I was treated. Well done...Kia Team!! Amanda in the Rental Department were awesome. I was so pleased with how I was treated. Well done...Kia Team!! More

It just worked out that l arrived when only one Kia Soul S was left! It was in Red, my favorite car color! Love it!!! I had planned to buy the LX model to keep my payments lower but at least I got the nic S was left! It was in Red, my favorite car color! Love it!!! I had planned to buy the LX model to keep my payments lower but at least I got the nicer wheel design package. Collin even took the time to pair the car to my cell phone and explain the functions and technology that I had never used before. Then he even bagged all of the items I had in my last Kia Optima 2007 and transferred them into my new car. I will add that my last Kia although with only 46,000 some miles on it, never gave me a problem even once. I just can't say enough good praises about Kia! For me they are Car #1!!! More

Very nice and professional. My service was done in the amount of time as promised! Waiting room was comfortable and clean. Restroom was also clean! amount of time as promised! Waiting room was comfortable and clean. Restroom was also clean! More

Waited 3 weeks for an appointment for shuttering when braking at high speeds after hitting a pothole. My service rep very pushy for starters.. Insisted it was warped brake rotors.. I told him ridiculous. braking at high speeds after hitting a pothole. My service rep very pushy for starters.. Insisted it was warped brake rotors.. I told him ridiculous. I'm a female and I knew it had to be a ball or cv joint. Turns out It was the ball joint. They were unable to do repair that day. Why make that kind of appointment at 3 pm for this kind of issue when you want to go home at 5. They did recommend I not drive vehicle on highway until fixed.. So now I will drive it 90 miles on the highway home and then 90 miles back up there for another appointment. . OAnd of course most of my driving has been highway driving the 2 weeks while waiting for appointment for medical reasons. You would think there would be a few appointments set aside to fit things like this in that aren't routine service needs. More

Unbelievable service...from the day I bought my used KIA from Putty...always a follow up..to make sure everything is going well...two oil changes with Mathew..he is awesome...told me about a deal on new tir from Putty...always a follow up..to make sure everything is going well...two oil changes with Mathew..he is awesome...told me about a deal on new tires..but NO pressure..I can let him know if I decide. More

Very good with explaining my updates for my vehicle and the need to have this done. Knew the price and time required to do this. Very pleased! the need to have this done. Knew the price and time required to do this. Very pleased! More