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Springfield Kia

Springfield, MO

4.7
1,396 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,396 reviews

April 15, 2021

I took my 2017 kIA Optima in for routine service yesterday on 4/13/21. Mr. Brad Duggins was my Service Advisor. He was very polite and professional. Everything was done within the stated time. I ha More

by Wes Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Brad Duggins
Apr 16, 2021 -

Springfield Kia responded

Hi Wes. Thanks so much for taking the time to leave a review. We are glad to hear Brad did a great job for you and that you visit went so well. We appreciate you very much. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 15, 2021

Top notch service team. Fixed the issue with no problems. Explained what they found to be the problem, provided the cost, and how long it would take to repair. More

by trjohnson3099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Matt Sebastian, Brad Duggins
Apr 16, 2021 -

Springfield Kia responded

Hello. Thanks so much for the 5 Stars for for the review. We are glad to hear our Kia Service Team did a great job. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 14, 2021

Eric Cantrell is always friendly, knowledgable, competent, and authoritative, as would be a member of top management. Don't let him get away. The only fly in the ointment was seemingly exorbitant More

by spfdyungs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Apr 16, 2021 -

Springfield Kia responded

Hello. Thank you for taking the time to leave us a review. We are glad to hear that Eric takes great care of you. We look forward to seeing you during your next visit. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 13, 2021

Brad, Helped us tremendously for an out-of-state Kia owner stuck with vehicle problems on a busy Saturday, his advice and caring ability shows the integrity of him. He’s an asset to your dealership Tha More

by Jack Bowden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Apr 16, 2021 -

Springfield Kia responded

Hi Jack. Thank you for the 5 Stars and for leaving a review. We are glad to hear Brad did a great job for you as you traveled through. We do realize having mechanical problems during travel is a stressful situation. We appreciate your allowing us to take care of you. Take care. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 13, 2021

Jospeh was super friendly from the moment we stepped onto the lot. He answered all of our questions honestly and I honestly believe got us the best deal that he could. He was also very knowledgable and was j More

by Adrienne D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Garbee
Apr 14, 2021 -

Springfield Kia responded

Adrienne, thank you for the awesome review. This is really great to hear. So glad Joe was able to take such good care of you

April 13, 2021

Excellent experience. Very knowledgeable. Nice car. Very helpful. They got me the best deal they could. Answered all my questions. Thanks. I love my new car. More

by Brensall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Kris Wallace
Apr 14, 2021 -

Springfield Kia responded

Thanks so much for the awesome 5 star review and welcome to the Youngblood Family!

April 12, 2021

Every time I get my vehicle serviced everyone is super nice! I had a few things that needed to be fixed that I didn’t know about and Brad was super helpful and even gave me a coupon! More

by AshleyNavarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Apr 16, 2021 -

Springfield Kia responded

Hi AshleyNavarre. Thanks so much for the 5 Stars and for leaving a review. We are glad to hear everyone was nice and that Brad did a good job. We appreciate your business. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 11, 2021

Eric did a great job keeping me informed and addressing my concerns. Easy service visit and plan established for future service needs. Thanks for your work. More

by Bjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
April 11, 2021

Fair prices. Darwin went the extra mile to find me what I was looking for in a vehicle for my son. Very knowledgeable regarding the products he was selling. Excellent experience overall! More

by Chluvsjesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darwin Graham
April 11, 2021

Always do a great job. Súper friendly staff. Offers recommendations but does not push you to use them. I do wish the oil changes were a little cheaper though. More

by teppler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Matt Sebastian, Brad Duggins
Apr 16, 2021 -

Springfield Kia responded

Hello. Thank you for leaving a review. We are glad to hear our service team did a great job for you. Be sure to check our website for possible coupons. Sincerely, Connie Gainer - Kia Customer Relations Manager

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