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Springfield Kia

Springfield, MO

4.7
1,396 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,396 reviews

April 03, 2021

Very friendly, knowledgeable and helpful! The service rep, Matt was outstanding! I am from out of state and would drive here just for the service! More

by efields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sebastian
Apr 05, 2021 -

Springfield Kia responded

Hello. Thank you for the 5 Stars and for the kind review. I hope you have a great week. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 03, 2021

Brad, service rep, was fine but a standard service and mount and balance 4 tires took 2 and half hours and I had an appointment! Because it took so long and I live so far away I couldn't even wait for the More

by norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Duggins
Apr 05, 2021 -

Springfield Kia responded

Hello Norm. Thank you for taking the time to leave a review. We are sorry to hear you are having to return to the dealership for the re-balancing and for the unusual wait time. Since you have always done business with us, you know this is out of the normal for us. I do realize that does not make this experience any less disappointing. We will definitely do better for you next time. Please feel free to reach out to me at anytime. Sincerely, Connie Gainer - Kia Customer Relations Manager Ph: 417-882-3838 Email: cgainer@youngbloodauto.com

April 03, 2021

I bought my Telluride at another dealership due to shortages in market. Young blood was where I will service and they treated me like I had purchased there. Even washed my car on an oil change!!!! More

by Robert Devore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Apr 05, 2021 -

Springfield Kia responded

Hello Robert. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Eric and our Youngblood Team did a great job for you. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 03, 2021

I brought my car in because it broke down on me on the highway. Brad & the lady that helped me with my rental was so friendly & nice & helped me out. I had to travel back & forth from Arkansas & there com More

by Martin.dominique21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Matt Sebastian, Brad Duggins
Apr 05, 2021 -

Springfield Kia responded

Hello. Thank you for taking the time to leave a review. We are glad to hear that Brad and our Kia Service Team did a great for for you during your unfortunate circumstances. Sincerely, Connie Gainer - Kia Customer Relations Manager

April 02, 2021

I love Youngblood KIA. I go there for Soul changes, tire rotation, service that's needed. Erick takes good care of me. Eric is great! He always keep me a head on what's to come or needed. More

by Virgie woodson bay stuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am so sorry but I have forgotten the young woman that handles the paperwork & money. She's always great too!, Eric Cantrell
Apr 05, 2021 -

Springfield Kia responded

Hello. Thank you for the 5 Stars and for the great review. We are glad to hear Eric and Amanda did a great job for you. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 31, 2021

Did the service as expected,ready when promised washed cleaned ready to go. Clean comfortable waiting room, checking in and out was hassle free. Very satisfied. More

by sierrarunner88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Apr 01, 2021 -

Springfield Kia responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Eric did a great job for you and that your visit went smoothly. We appreciate your business and look forward to seeing you next time. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 30, 2021

I had a great experience purchasing a car from Youngblood Preowned Auto Group. Excellent customer service and follow through made for a satisfying outcome for my car-buying outing. More

by holmesc1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton, Aidan Kaufman
Mar 30, 2021 -

Springfield Kia responded

Thank you so much for the amazing review. This is so good to hear

March 29, 2021

Colin was wonderful to work with. He was knowledgeable about the vehicle, spent time to understand our needs, and went out of his way to provide excellent service. More

by Spencer Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Teague
Mar 29, 2021 -

Springfield Kia responded

Spencer thank you for the awesome review. We are so glad Collin was able to take such good care of you

March 28, 2021

Greatest experience I have ever had with a dealer ship.got me approved when other dealers said there was no way I would be able to get approved for a new vehicle.all the other dealerships in town tri More

by Jaynjay04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tate
Mar 30, 2021 -

Springfield Kia responded

Thank you so much for this great 5 star review. We are so happy we were able to get you into a brand new vehicle. Welcome to the Youngblood Family

March 28, 2021

Good dealership it's why I came back twice and bought 2 new cars from them.was there along time.would been nice to have something to eat also if you buy a new vehicle you should give them a coffee mug or a More

by Silk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Ryan Little
Mar 29, 2021 -

Springfield Kia responded

First thank you for the great review. We do normally have complimentary snacks but with Covid we have to be careful with that. I appreciate the feedback on the coffee mug or duffel bag and will pass this on to management

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