Springfield Kia

Dave Meadows followed through with great integrity and guidance. Thank you for helping old people. guidance. Thank you for helping old people. More

My daughter was traveling out of state on college spring break to visit some military friends of ours we were stationed with in Korea. She was driving one of our 2 2018 Kia Souls we own. The one she was d break to visit some military friends of ours we were stationed with in Korea. She was driving one of our 2 2018 Kia Souls we own. The one she was driving was just in the dealership a week ago in our town in Huntsville Alabama. While traveling the car went into limp mode and suffered the same problem that the Huntsville KIA dealer supposedly fixed. Matt Gentle was able to bring her in immediately and diagnose and fix the car under warranty repair in less than 24 hours. He also provided her a loaner vehicle in the meantime. As a worried dad about my daughter having to deal with a broke car out of state and to get such exceptional service so quickly really has kept me as a permanent customer of KIA products. Literally the Youngblood Kia staff treated us far better than our own hometown dealership, and I couldn't be more thankful.! You have restored my faith in big business having great customer service! Thank You sincerely! More

Very disappointed - car was not available as promised for scheduled test drive appointment and then SOLD to another party without any opportunity to drive and with no apology offered. On Friday, March 10 scheduled test drive appointment and then SOLD to another party without any opportunity to drive and with no apology offered. On Friday, March 10, 2023, I noticed a red 2019 SUV on the lot and made an appointment through Savannah to test drive the vehicle on Saturday, March 11, 2023, with Brad or Aaron. When I arrived at the lot for my appointment, I noticed the vehicle was missing and was informed by salesman Jonathan Rus that he had given it to a walk-in customer to take home for the weekend. When I informed him I had an appointment to test drive the vehicle (for which I had received a confirmation email, phone call, and text message), he admitted he did not even check the scheduling system to see if the vehicle had been reserved. No manager came to acknowledge the mistake nor reached out in any way to offer an apology, even after I called back to the main line to register my disappointment. As predicted, on Monday, March 13, 2023, I was informed by Jonathan that the vehicle had indeed been sold to the walk-in customer. I understand that oversights happen but feel that this was the opportunity to try and get a "quick sale" at the expense of someone who had scheduled ahead. I would have appreciated a more thorough apology and recognition of my time as I had researched the vehicle and was eager to check it out. What is the purpose of making an appointment with this dealership if it will not be honored? More

Absolute perfect and timely service. Ben ralston is great. I will be back for future service. Ben ralston is great. I will be back for future service. More

Awesome experience buying first new car! Easiest and best experience with buying a car. Perfect!!!! Easiest and best experience with buying a car. Perfect!!!! More

As we do not know the circumstances of our experience, we'll just rate the dealership rather than any individual. The price we were given when picking up our new car was significantly higher than the pri we'll just rate the dealership rather than any individual. The price we were given when picking up our new car was significantly higher than the price negotiated over the phone. After a time, this was corrected. Mind you, most KIA dealers are already charging more than the MSRP, as was the price we paid. The process took 4 1/2 hours--most of that time spent waiting, which is particularly curious given they gave us a form to sign stating it would require 3 1/2 hours, which we signed before waiting 2 more hours. Our salesperson was quite knowledgeable and responsive; thus, we do not know where these irritants originated in their system. We are hopeful that their service will surpass our purchasing experience. More

The people at Youngblood are some of the nicest hands down! I have always had great experience with them. Their service team is excellant and goes the extra mile! down! I have always had great experience with them. Their service team is excellant and goes the extra mile! More

Jamie and Chris took excellent care of us in the purchase of our 2023 Sportage. I would definitely buy from them again! of our 2023 Sportage. I would definitely buy from them again! More

I have a child the turned 16 this year. I needed a new car for her to drive. Tanner was the best help ever. I told her what I needed, and she found me car after car. Soon we found a great o I needed a new car for her to drive. Tanner was the best help ever. I told her what I needed, and she found me car after car. Soon we found a great one. Low miles, clean and at a good price. the whole process was Painless and quick. I can't say enough about Tanner and Youngblood. They made me feel like family. Thank You Tanner and Youngblood! More

Ben Ralston greeted me with a friendly smile and told me what they planned to do for the service on my Telly. He showed me where the waiting area was and the complimentary drinks were. It took a long period what they planned to do for the service on my Telly. He showed me where the waiting area was and the complimentary drinks were. It took a long period of time to do the oil change plus to recalls and two extra procedures to the car. When they were done Ben came walked me to the service desk, I took care of the bill and he walked me to the clean car that they had washed and gave me a bottle of cold water and saw me off. I can't think of one thing to complain about. Chris Tate, the gentleman that sold my Telly to me, hunted me down and gave me a big hug. It was great! He is a awesome guy like Ben. Youngblood is the place to go to buy a car and to get service. God Bless More