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Springfield Kia

Springfield, MO

4.7
1,396 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,396 reviews

March 17, 2021

Recently purchased a 2021 Telluride SX. Took the car in for its 15,000 mile service and was very impressed with my advisor Eric. Work was done expeditiously and correctly. More

by Mrwhite804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Mar 18, 2021 -

Springfield Kia responded

Hello Mrwhite804. Thank you for the 5 Stars and for taking the time to leave a review. We are happy to hear Eric did a great job for you during your routine maintenance visit. We look forward to seeing you next time. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 16, 2021

Fast, friendly and fair. Had an excellent car buying experience. They didn’t have what I wanted on the lot but they found exactly what I wanted in the back. Highly recommend! More

by redtransam82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Russ, Dan Vandiver
Mar 17, 2021 -

Springfield Kia responded

Thanks for the awesome review. I a, so glad we were able to find what you were looking for

March 16, 2021

Salesman was uninformed, rude and abrupt. The car I wanted to drive was already sold, we asked him if he had any other 2020 Sportage’s on the lot and he told us there were some on the new lot. The sale More

by Simslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Russ
March 16, 2021

Great Service and accommodations. Service is done on time. They update you on additional or future service. Waiting area is always clean and refreshment are available. More

by JS2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Mar 16, 2021 -

Springfield Kia responded

Hello. Thank you for the 5 Stars and for taking the time to leave a review. We are glad to hear Brad and his team did a great job. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 16, 2021

Very accommodating to make service appointments. Thorough. Efficient. Friendly. Kept me informed of progress of work. No surprises as to cost and time estimate of service. More

by rswachter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sebastian
Mar 16, 2021 -

Springfield Kia responded

Hello. Thank you for the great review. We are so glad that Matt did a great job for you. Have a great day. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 15, 2021

Professional, ran tests appropriate to age of Soul, did the 2 recalls in under 2.5 hours. Friendly Courteous and helpful, what more could I want? Don’t want any more. More

by Paul Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Matt Sebastian, Brad Duggins
Mar 16, 2021 -

Springfield Kia responded

HI Paul. Thanks for the 5 Stars and great review. We are glad to hear that our Kia Service Team did a great job. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 15, 2021

They were wonderful, very nice people and very clean place. I will continue to bring my car for service there. Easy to work with. Pleasant. More

by Trishaalyce82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Matt Sebastian, Brad Duggins
Mar 15, 2021 -

Springfield Kia responded

Hi Trisha. Thank you for leaving a review. We are glad to hear that our Kia Service Team did a great job during your visit. We look forward to seeing you next time. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 14, 2021

Just purchased a new sportage and I could not be happier with the process. I will be buying my next car from too. Thank you. More

by Jdubya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Teague
Mar 15, 2021 -

Springfield Kia responded

Thank you so much for the great review and congratulations on the new Sportage.

March 13, 2021

Brad, Amanda and everyone at Kia services were fantastic as well as dependable when it came to the customer service they delivered. Great crew to work with. More

by geret.johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Brad Duggins
Mar 15, 2021 -

Springfield Kia responded

Hi Geret. Thank you for the 5 Stars and for taking the time to leave a review. We are happy to hear that Brad and Amanda did a great job for you during you visit. We look forward to seeing you again. Sincerely, Connie Gainer - Kia Customer Relations Manager

March 13, 2021

Very friendly! Simple process to get approved. No hassle! Only took a couple hours to test drive , find a vehicle I wanted and drive home with it . More

by cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Holdman
Mar 15, 2021 -

Springfield Kia responded

Cheryl we are so glad you found our process simple and hassle free

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