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Springfield Kia

Springfield, MO

4.7
1,396 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,396 reviews

February 16, 2021

Jon was so helpful! It was a very cold day, he worked fast and diligently to get us set up and out of there as fast as possible. Great service! More

by Sam.nicole1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Russ
Feb 19, 2021 -

Springfield Kia responded

Thank you for the amazing 5 star review. So glad John was able to take care of you in a timely manner.

February 16, 2021

Everyone in service was very friendly, answered all my questions and got the job done on time! I look forward to doing business with them again! More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tate, Eric Cantrell, Matt Sebastian, Brad Duggins
Feb 17, 2021 -

Springfield Kia responded

Thank you for the great review. We appreciate you and look forward to seeing you again. Sincerely, Connie Gainer Kia Customer Relations Manager

February 16, 2021

Kia Youngblood is a great dealership! The buying process was fast and easy and the guy that helped us was so helpful! Would recommend Kia Youngblood and Tator to anyone! More

by ashleymarie00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Chris Tate
Feb 19, 2021 -

Springfield Kia responded

Thank you so much for the great review. I am so glad that Tater was able to help you and provided you with such great service. Please reach out if you need anything in the future!

February 14, 2021

Eric C is such a great service advisor. He is the only one I will deal with. Very helpful every time I bring my car in for an oil change. More

by LizzybellR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Feb 15, 2021 -

Springfield Kia responded

Hi LizzybellR. Thank you for the 5 Stars and kind words. We are happy to hear that Eric did a great job. Sincerely, Connie Gainer - Kia Customer Relations Manager

February 14, 2021

First time having a vehicle serviced at KIA, having just bought my Telluride. Very impressed with Matt and the service received. Looking forward to a continued relationship of service appointments. More

by Hcsutton6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sebastian
Feb 15, 2021 -

Springfield Kia responded

Good morning Hcsutton6. Thank you for the 5 Stars and for taking the time to provide a review. We are happy to hear that Matt did a great job for you and we look forward to a continued service relationship as well. Sincerely, Connie Gainer - Kia Customer Relations Manager

February 12, 2021

Nice salesman but the nan who tried to sell me add ons not so much. Uncomfortable. I explained situation but he seemed rude about me not getting the add ons. He said, “you must really be on a budget Steve More

by leostevereno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green, Matt Sebastian, Matt Gilderson
Feb 12, 2021 -

Springfield Kia responded

Hi Steve, it's Connie Gainer. I am the Customer Relations Manager at Youngblood Kia. Thank you for taking the time to leave a review. I am glad to hear your Salesperson, Matt Gilderson took great care of you. I am sorry to hear you didn't have the same experience with the Finance part of the sales process. We never want to make our customers feel pressured in any way. We appreciate your business and look forward to proving our commitment to you. You will love our Service Department as much as you love your new Kia. Welcome to our Youngblood Family. Please feel free to reach out to me anytime. My contact number is 417-882-3838 Ext. 1130. My email is: cgainer@youngbloodauto.com

February 11, 2021

Always greeted and accommodated. Friendly and professional! Quick and thorough service. Enjoy a freshly washed car and bottle of water. Waiting area is clean and accommodating! More

by drbarrykolb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell, Matt Sebastian, Brad Duggins
Feb 11, 2021 -

Springfield Kia responded

Good morning. Thank you for the 5 Stars and for the great review. We appreciate you very much. Sincerely, Connie Gainer - Kia Customer Relations Manager

February 11, 2021

Not satisfied with my recent visit to Kia in Springfield. Had appt for three recalls. Was told at time of appt it would take 2 hrs. 3-1/2 hrs later still not completed. Not sure what was completed and what w More

by Cgilmore426
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Duggins
Feb 23, 2021 -

Springfield Kia responded

Hello. I am sorry to hear of your experience. If you would like to visit further, please reach out to me direct at 417-882-3838 Ext. 1130. You may also reach out to our Service Manager, Nick Mayberry at the same number, Ext. 1175. Sincerely, Connie Gainer - Kia Customer Relations Manager

February 10, 2021

The staff is always very friendly and accommodating when i call or go in. The lobby area is clean and allows for social distancing. Thanks! More

by Robin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Sebastian
Feb 11, 2021 -

Springfield Kia responded

Hi Robin. Thank you for the 5 Stars and for the great review. It's always great to hear we are doing things right. I hope you have a great day. Sincerely, Connie Gainer - Kia Customer Relations Manager

February 07, 2021

Eric did an amazing job. He's very nice and I feel like he made sure my car was taken care of. I like that I get a list of pricing for thinking that need to be done on my vehicle. More

by cndykne14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Feb 08, 2021 -

Springfield Kia responded

Good morning. Thank you for the review. We are glad to hear that Eric did a great job. Thank you for trusting us with your servicing needs. Have a great day. Sincerely, Connie Gainer - Kia Customer Relations Manager

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