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Springfield Kia

Springfield, MO

4.7
1,396 Reviews

3525 South Campbell Avenue

Springfield, MO

65807

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Showing 1,396 reviews

January 30, 2021

Eric is wonderful! Always explains everything and makes sure he follows up on all the work that is being done. Wouldn’t go anywhere else! More

by mebrown455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Feb 02, 2021 -

Springfield Kia responded

Hello. Thanks so much for the 5 Stars. We appreciate your business and look forward to seeing you during your next visit. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 30, 2021

The Kia service department is wonderful, I can’t say enough about the helpful advisors! They have made me a Kia repeat customer for the future ! Also I couldn’t find the service department manager on he More

by Rgilbert909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Feb 02, 2021 -

Springfield Kia responded

Good morning. Thanks for the great review. We are very glad to have you as part of our Youngblood Service Family. Sincerely, Connie Gainer - Customer Relations Manager

January 30, 2021

I've had 2 exceptional experiences with Brad Duggins, my Service Advisor. I trust him. He's very helpful, knowledgeable, trustworthy and gets the job done. I will definitely be back. More

by d.rapelje13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Duggins
Feb 02, 2021 -

Springfield Kia responded

Hello. Thank you so much for the 5 Stars and for the great words about your service visit with Brad. We appreciate your business. I hope you have a great week. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 29, 2021

Great dealership, everyone in the service department is friendly and they get the maintenance done quick and correctly and they include a free car wash which makes it even better! More

by Laura.statler417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Jan 29, 2021 -

Springfield Kia responded

Hello Laura.statler417. Thank you for the 5 Stars. We appreciate your business and look forward to seeing you in the future. Have a great day. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 29, 2021

Youngblood Kia was very courteous, professional and knowledgeable. They made a very stressful situation more manageable. I appreciate everything they did to service my car. More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Jan 29, 2021 -

Springfield Kia responded

Hello. Thank you for the 5 Stars. I am glad to hear Eric and his team took great care of you. We appreciate your business. I hope you have a great weekend. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 29, 2021

I was very pleased with the service I received and how I was treated. They informed me of things that needed to be done to keep my car in good condition. More

by rcgetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Jan 29, 2021 -

Springfield Kia responded

Good morning. Thank you for the 5 Stars. We look forward to seeing you during your next visit. Have a great weekend. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 28, 2021

Matt in Kia service is great. Very professional and courteous as well as down to earth. I'm from out of state and he made me feel comfortable about my service needs More

by meghanK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sebastian
Jan 28, 2021 -

Springfield Kia responded

Good morning. Thank you for the review and 5 Stars. I am glad to hear Matt did a great job during your service visit. Have a great day. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 28, 2021

Kind, professional, attentive and genuine. I was Kind, professional, attentive and genuine. I was desperate to get help with my kia soul engine that went out in my 2018. Eric was very persistent wi More

by honeybrazeal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Jan 28, 2021 -

Springfield Kia responded

Good morning. Thank you for taking the time to post a review. We are happy to hear that Eric did a great job. Thank you for trusting us with your service needs. We look forward to seeing you again. Sincerely, Connie Gainer - Kia Customer Relations Manager

January 27, 2021

Was disappointed that THEY contacted us about a recall, we had to make an appointment and when we took off work to bring the vehicle in they did not have the part on hand. we had to take off a second day t More

by Ty
Recommend Dealer
No
Employees Worked With
Matt Sebastian
Jan 27, 2021 -

Springfield Kia responded

My name is Jamie Jacobs, I am one of the managers here at Youngblood. I am so sorry that you feel your service visit was dissatisfactory. Your particular issue did require us to inspect your vehicle first because there were 2 possible options to fix the issue. I apologize if no-one conveyed this to you. If you would like to discuss this further, please do not hesitate to reach out to me at 417-882-3838 Ext 1276

January 27, 2021

I have a 2013 Kia Optima and if you know anything about that model you know that it has had some problems and the engine seized in December, thankfully the engine is still covered under a warranty. I take More

by Dkingusmc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Cantrell
Jan 28, 2021 -

Springfield Kia responded

Good morning. Thank you for taking the time to post a review. We are glad to hear Eric took great care of you during your visit with us. We are grateful that you trust us to take care of your servicing needs. We look forward to working with you for many years to come. I hope you have a wonderful day. Sincerely, Connie Gainer - Kia Customer Relations Manager

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