Springfield Kia

Great Service Had an oil change. Service started on time and was completed before the time estimated. Waiting lounge was clean and a free water was offered. After Had an oil change. Service started on time and was completed before the time estimated. Waiting lounge was clean and a free water was offered. After my oil change I got a free car wash!!! Everyone is super friendly!!! More

Very Good Fair prices. Do not try to sell you additional services. Return car clean. Waiting area has coffee, snacks and a kids room, so not bad to wait for min Fair prices. Do not try to sell you additional services. Return car clean. Waiting area has coffee, snacks and a kids room, so not bad to wait for minor service like oil changes. More

The Best They are fast, efficient, friendly, and know what good customer service is. My time in the lounge area was not excessive, and the staff was constantl They are fast, efficient, friendly, and know what good customer service is. My time in the lounge area was not excessive, and the staff was constantly making sure everyone there was comfortable. They welcome any questions and are descriptive in answers. I always thought dealership oil changes were over-rated, but I consider myself wrong. More

Great service and good people!! Everyone at Youngnlood Kia is very friendly and Helpful!! The service department is really good and they help you with all your needs!! Zach Holiday w Everyone at Youngnlood Kia is very friendly and Helpful!! The service department is really good and they help you with all your needs!! Zach Holiday was my service guy and he is very nice and helped me with everything I needed!! More

First visit for oil change and tire rotation Service advisor ZACH HOLIDAY immediately took my information, advised about how long it would take, kept me informed and washed the car before we depa Service advisor ZACH HOLIDAY immediately took my information, advised about how long it would take, kept me informed and washed the car before we departed. More

Simply outstanding Youngblood Kia has serviced my 2016 Jeep Cherokee since moving to Springfield 1 and half years ago. Service has been nothing less than superior in ev Youngblood Kia has serviced my 2016 Jeep Cherokee since moving to Springfield 1 and half years ago. Service has been nothing less than superior in every respect. Ryan Grabill has been my service advisor. I was career military and have utilized many dealerships over the years, but I must say Ryan Grabill is the best service adviser I have had the pleasure to deal with. Always attentive and concerned with your needs. Last week my battery died and after a jump, I went to his dealership without an appointment, my wife was due for surgery the next day and even though it was mid-day and they were short handed, Ryan got my battery checked and replaced within a couple of hours. He took all the stress off me and made my day. He shows that he cares about his customers and their needs. A great representative for his dealership. More

Great place They always go the extra mile ever time we go in.and once again we got a great suv again. Thanks again and we will be back for our next truck. They always go the extra mile ever time we go in.and once again we got a great suv again. Thanks again and we will be back for our next truck. More

Kia Sportage Power Steering I had to have our Sportage towed in for repair(s) to the power steering system. I was greeted by Nick and we got the car checked in. He explained that I had to have our Sportage towed in for repair(s) to the power steering system. I was greeted by Nick and we got the car checked in. He explained that the Kia mechanics would be able to evaluate the problem the next workday because I had brought it in late in the day. I enjoy that there was an open line of communication with Nick during the entire repair process. Nick has an awesome customer service ability. This experience with Youngblood service has been better than what my wife and I experienced a few years back with a electronic problem with the engine. Thank you. More

AWESOME service advisor! I have had good service advisors before however, Nick Mayberry has taken customer service to an awesome level. Any issue I have ever had he is polite I have had good service advisors before however, Nick Mayberry has taken customer service to an awesome level. Any issue I have ever had he is polite, listens to me, gets the best deal or option for me and the little gestures such as a bottle of water waiting in my freshly washed just serviced car mean so much. But most of all I feel that I can trust him and he will do the best possible for my car and service experience. More

Road test and oil change. Outstanding service from my service advisor Nick Mayberry. Nick listened to what my concerns were with my car and took the time to explain what could Outstanding service from my service advisor Nick Mayberry. Nick listened to what my concerns were with my car and took the time to explain what could possibly be happening with it. Nick also explained that our Sorento was getting close to needing some KIA recommended servicing of systems and fluid changes. My wife and I decided to start working them into the budget to get them accomplished. More