Springfield Kia

Quick, reliable customer service My AC started blowing warm air while I was in Olathe for work. I pulled into the Olathe Kia dealership at 60,008 miles, and was told my condenser was My AC started blowing warm air while I was in Olathe for work. I pulled into the Olathe Kia dealership at 60,008 miles, and was told my condenser was leaking and my warranty expired at 60,000 miles. Luckily, I purchased the extended warranty when I bought my car. Olathe Kia contacted the warranty company and they wanted to send out an inspector to see if my warranty would cover it. I had to get back to Springfield, so I took it in to Youngblood Kia first thing the following day. They inspected it, contacted the warranty company to let them know what they found, and the warranty company trusted their word and covered replacing the condenser AND a rental while it was being worked on. Nick was great and kept me updated on the progress of the repairs. I always receive great customer service from him. While I didn't purchase my current Kia Soul from Youngblood, I plan on purchasing my next one from them. I've got my eye on the Niro. More

Best service depart I’ve ever dealt with. 11/10. Best buisness out there. They cared for my experience and have several amenities for relaxing will my vehicle was geetting repaired. Definitely 11/10. Best buisness out there. They cared for my experience and have several amenities for relaxing will my vehicle was geetting repaired. Definitely going to recommend More

Top notch experience I had an airbag safety recall that was estimated to be 3 hours to repair. Youngblood did it in half the time! Not only were they timely but they took I had an airbag safety recall that was estimated to be 3 hours to repair. Youngblood did it in half the time! Not only were they timely but they took care of my seatbelt warning light and washed my car at no additional charge. Wes was my service advisor, he was knowledgeable and his service excellent. Thank you guys very much! More

First time customer Excellent customer service! I have been talked down to at other dealerships/service departments and had terrible experiences in the past, but they tre Excellent customer service! I have been talked down to at other dealerships/service departments and had terrible experiences in the past, but they treated me like a person and took time to explain my vehicles issue. They were so courteous and accommodating to my kids and I as we waited. They checked in regularly with me regarding the progress of my vehicle. The shuttle driver was also great! More

1500 mile oil change I was taken to Nick as soon as I arrived. I've dealt with Conrad in the past with my 2016 Soul, who i really enjoy working with, but Nick is very nic I was taken to Nick as soon as I arrived. I've dealt with Conrad in the past with my 2016 Soul, who i really enjoy working with, but Nick is very nice and seems knowledgeable. I went to the waiting area where I was offered refreshments. Later a young man asked if I needed an update on my cat, which I refused add I knew it would take a couple hours. When my car was finished, Nick came and got me, informed me of what was done to my car, thanks me and escorted me to my car. Pleasant experience! More

Quick oil change & vehicle check. Very pleasant, courteous & knowledgeable employees. Great customer waiting area. Will continue to use this for my vehicle's maintenance. I hope the Very pleasant, courteous & knowledgeable employees. Great customer waiting area. Will continue to use this for my vehicle's maintenance. I hope the new maintenance should in Ozark is as well staffed. More

Sales plus service This is a great dealership for sales. The service department is what sets it apart from all others! My service adviser, Daniel, handles all my van nee This is a great dealership for sales. The service department is what sets it apart from all others! My service adviser, Daniel, handles all my van needs quickly , efficiently and considers my family’s needs at the time. Just can’t say enough great things. I love my Nissan Quest , but the service will keep me coming to this dealership . More

Amazing customer service We went up to buy a new car everybody was knowledgeable and understood what we were looking for and they found us the perfect vehicle they were very e We went up to buy a new car everybody was knowledgeable and understood what we were looking for and they found us the perfect vehicle they were very easy to work with and all they wanted to do was take care of us More

Great job Got to it and very timely. Very friendly at all work stations, coffee and snacks available. All aspects of the experience was enjoyable did not mind w Got to it and very timely. Very friendly at all work stations, coffee and snacks available. All aspects of the experience was enjoyable did not mind waiting for the work being done. More