Springfield Mitsubishi of Reading

In and out in record time! I communicated with the dealership that I wanted to make a cash buy, and that I was pressed for time because I had to return back to work. They email I communicated with the dealership that I wanted to make a cash buy, and that I was pressed for time because I had to return back to work. They emailed me the final sale price including taxes, tags, etc. I got there, took a quick test drive, and was out in under an hour. There was no other words needed to be exchanged since all was settled through the email process. The car was cleaned and filled with gas, then I was back at work in no time!!! Loved the experience. And the coffee was good also!! More

great sales rep I walked into the dealership with a slight idea of what I wanted. Based upon my input, a variety of vehicles that met my criteria were presented to me I walked into the dealership with a slight idea of what I wanted. Based upon my input, a variety of vehicles that met my criteria were presented to me. Ms Logrono even had the vehicles ready for test driving when I got there. Overall a very pleasant car buying experience. More

rav4 2012 Maura is a really nice person, I really had a good time working with her to fine the car that I want . And thanks to her I fine the best car for me. Maura is a really nice person, I really had a good time working with her to fine the car that I want . And thanks to her I fine the best car for me. More

great customer service!!!!my I had purchased a lancer back in 2003.yes that's right 2003!! That's how long the Mitsubishi last.still in good shape.time for a new one.my sales cons I had purchased a lancer back in 2003.yes that's right 2003!! That's how long the Mitsubishi last.still in good shape.time for a new one.my sales consultant was so helpful,very pleasant,plus gave me the respect an the deal I asked for.ask for Pete mirror to. More

highly recommend I am so very pleased with the customer service I received from the Tom Masano Mitsubishi staff and Tom Masano Ford. From the first phone conversation I am so very pleased with the customer service I received from the Tom Masano Mitsubishi staff and Tom Masano Ford. From the first phone conversation til I drove off the lot with my purchased vehicle, I felt comfort and trust in the reps that were assisting me. Maura Lograno was amazing! I could not believe how wonderful she was. She made me feel as if I had known her for years. She was friendly, caring, patient, professional, and knowledgeable. I give her an A+ rating for customer service. I have been ranting on to friends about the wonderful experience and recommend to anyone looking for a vehicle to try Tom Masanos mitsubishi and ford locations. Ask for Maura or Curtis. Thanks guys for your hard work and making me a very happy customer. More

Very satisfied The sales associate was very friendly, energectic and most helpful, she had a smile on her face the entire time. Because of Maura I will be referrin The sales associate was very friendly, energectic and most helpful, she had a smile on her face the entire time. Because of Maura I will be referring this dealership to all my friend's and Family looking for a vehicle. More

awesome I was just going looking for a new outlander and Maura made sure I got the one I wanted.. from the color to full loaded I was just going looking for a new outlander and Maura made sure I got the one I wanted.. from the color to full loaded More

Key to Key Lease Experience Sales Consultant Pete Morotto was extremely helpful, knowledgable and pleasant. The Business Manager and Brian the Financial Manager were also very f Sales Consultant Pete Morotto was extremely helpful, knowledgable and pleasant. The Business Manager and Brian the Financial Manager were also very friendly and professional. We also use Masano Service and have had all positive experiences. We are long time repeat customers. More

Awesome Maura was excellent and very helpful she went above and beyond to find the perfect car for us! Definitely refer family and friends to here! Maura was excellent and very helpful she went above and beyond to find the perfect car for us! Definitely refer family and friends to here! More

Maura Logrono from Tom Masano Maura Logrono was such a help,as soon as i walked in she welcome me with a smile ask me questions and what price range i was looking for, and wha Maura Logrono was such a help,as soon as i walked in she welcome me with a smile ask me questions and what price range i was looking for, and what kind of car i like, it was a pleasure having her in my corner, and she kept me inform on very step of my process , so if your looking to buy go to her cause your receive the best costumer care their is. Thank you Maura for everything , More