Springfield Nissan

I actually enjoyed buying a car! Jesse is by far the best car salesman I have ever met. I've bought numerous vehicles from numerous dealerships over the years, I've never been able t Jesse is by far the best car salesman I have ever met. I've bought numerous vehicles from numerous dealerships over the years, I've never been able to say I had fun, until now. This guy is awesome! Super knowledgeable, helpful, and hilarious! My husband and I laughed the entire time we test drove cars and filled out paperwork. If you aren't buying your next vehicle from Jesse, you are missing out. Give this guy a raise! Laz, the finance guy was great too. We were there for about 5 hours and it flew by. I will definitely go back to Youngblood for my next purchase. More

Had good experience until dealing with contract My wife and I were buying our first new car which was very exciting for us. We had great customer service from Tempa Schmidt, Rich Womack, and Scott D My wife and I were buying our first new car which was very exciting for us. We had great customer service from Tempa Schmidt, Rich Womack, and Scott Dasal. We had been looking forward from the Monday we came to test drive until the Saturday when we were buying. After we went in to do all our paperwork our day quickly went sour. Steve Green was friendly at first until we thought about but declined the extended warranty service. Then everything changed; his mood and attitude became worse in an instant. He just was AMAZED we wouldn't want the extended warranty even after explaining my reasoning that I didnt think spending $3,500 on the warranty would save me money in a 5 year span (8 year 100,000 mile bumber to bumber, a 3 year plan was already included). Even after this he still kept on and on about It. Saying I dont understand why you wouldnt want to do it. Then proceeded to ask condescending questions like if we had ever had to pay for a repair bill and asking if we were planning to have full coverage. Needless to say I was very mad by the time we left and my wife said she wanted to have a panic attack while we were in there. I know salesman have to push sales but after a while it was like just drop it and dont act like you're our friend and then get mad the moment we decline. Thanks Steve Green for ruining our first car buying experience. I would probably buy from Youngblood again but I will walk away if this is our experience a second time. More

David is an excellent sales person I've bought a lot of cars and David did a great job of helping me narrow my choices then make a good purchase. I would definitely buy a car from him a I've bought a lot of cars and David did a great job of helping me narrow my choices then make a good purchase. I would definitely buy a car from him again. More

Fast process Good experience, Ryan met our needs and we were in and out. Steve in finance was quick and professional. Overall experience was great. Thank you! Good experience, Ryan met our needs and we were in and out. Steve in finance was quick and professional. Overall experience was great. Thank you! More

Customer frustrated yet again !!!!!!!!!!! i usually do not write reviews but John Youngblood customer service is poor to bad. this is the second time dealing with these people with negative i usually do not write reviews but John Youngblood customer service is poor to bad. this is the second time dealing with these people with negative response both times. first with saleman joe not ordering a spare tire like was in contract before i signed papers for a kia sportage 2017 . i had to walk in go to parts and ask if my tire was here . which was promised within 3 days . gentleman told no tire been ordered.. oh not right thing to tell me ... i insisted to talk to owner - manager . lets say i wasnt very happy ... had to wait on tire oh they wanted to charge me ha it was on contract. i called corporate to complain.. so here i am again frrustrated with a warranty issue with my airconditioner blowing hot air. took in tuesday aug 22, 2017 . david told me had to order part ok fine with , said be thrusday or friday for part to get here. they would call me!!!!! when came in . ok thrusday came friday came nothing . here it is wednesday aug 30. i called on my lunch phones rang and rang numerous times . i hung up thinking i dialed wrong number nope right number. i called back lady answered this time ask for parts . ask if my part was in he said yes it is in . omg!!!!!!! called right back rang 3-4 times prompt came in dial extension you need left message , to call me. here it is 530 ., no return call. i had enough . called kia corporate told them what going on . they called hmm they got through . got noah on phone explained to him why wasnt i called back when part came in to schedule appointment to get warranty done.. he didnt know, hmmmm . again . He said phones hasn't been working, really just a excuse .. Isn't this their job to call me back ? He asked when would I like to bring in i said very serious oh maybe last Thrusday , Friday , Saturday , Monday Tuesday , Wednesday ... My point is i wasn't called .........i asked why is a customer having to call your corp to get help and then you guys to check on part and schedule appointments when that is not my job . im not on payroll .!!!!!im so frustrated with this service and people in this dealership . now. duly marked with corp and noah . my car is fine everywhere else and i better not get down road after getting my car worked on and find lets says brakes goes out head lights dont work etc my point is better be 100%, when I drive off lot . I am not paying for your service screw ups!! There will not be 3rd time with you guys!!! So stay tuned take my car in aug 30 to get worked on .. Is this customer service any one would want??? I bought 2 new kia from these people , I would think I would get great service .. I have to pay excessive amount out for oil changes from these people I would think I would get discount since bought from them nope .. corporate wants me to call them back after picking up my car today .. bad experience!!!!!!!!!!!! More

Awesome salesman is the key! Thank you Jesse Moorefield for having patience with us and making our car buying experience a good one! You were awesome, and pretty funny too! Thank you Jesse Moorefield for having patience with us and making our car buying experience a good one! You were awesome, and pretty funny too! More

purchase experience they had to find a Titan from another location and gave us fantastic customer service making it a great purchase experience could not have done more f they had to find a Titan from another location and gave us fantastic customer service making it a great purchase experience could not have done more for us making this our second Titan purchase from Youngblood More

Having trouble with USB plug-in This was a great dealer. My service tech, Craig Andrieo did a good job explaning everything. I was having trouble (and still am) with my USB. It wo This was a great dealer. My service tech, Craig Andrieo did a good job explaning everything. I was having trouble (and still am) with my USB. It worked fine for them. I have purchased a new cord, after trying 3 others. It works off and on. Disappointed that it was not replaced. Craig said he had to work hard to keep from charging me which I totally appreciated. However, the car has 10,000 miles on it so I would have been a little upset if I had been charged. More

Routine Scheduled Maintenance The Youngblood folks know our 2012 Quest and always know what preventive maintenance will keep it running well. Never a problem getting scheduled in t The Youngblood folks know our 2012 Quest and always know what preventive maintenance will keep it running well. Never a problem getting scheduled in to the service center and they always explain the status of the vehicle and what it needs. More

Great service. This was my first experience at Youngblood Nissan Dealership. Everyone was very helpful and professional. The waiting area was great with plenty of s This was my first experience at Youngblood Nissan Dealership. Everyone was very helpful and professional. The waiting area was great with plenty of snacks, coffee and water. They even washed my truck after they serviced it. Great experience. Thanks to all the employees. More