Springfield Nissan - Service Center

My 2006 Nissan Titan had run out of fuel. It was towed to Youngblood's. I was unaware of three recalls on my Titan. One of them was related to the fuel system. Two of the recalls were completed and the servi Youngblood's. I was unaware of three recalls on my Titan. One of them was related to the fuel system. Two of the recalls were completed and the service department called me and told me my truck still would not run. They wanted to know if I wanted a diagnostic done on my truck. Guess which recall had not been completed at the time of this phone call, you guesssed it, the fueld system!! I advised them to perform the last recall and call me back. When they called me back my truck worked fine. I had foiled their attempt to milk money out of me for an unneeded diagnostic! When I went to pick up the truck I knew I would be paying for some fuel. I was charged $20.00 for fuel. After I settled my bill I went out to my truck, The gas gauge was on EMPTY! They had only added a few miles to the odometer. The gauge was so low I was afraid I would not make it half a block to the service station north of the dealership. I filed a formal complaint with Nissan and never heard a word out of this dealership or corporate Nissan! I would recommend Nissan as a vehicle, I would NOT recommend this dealership for anything! More

This was my first time visiting and the wheel balance light came on. Things was kinda busy but I was waited on and treated very well and I'll be back. The service was great!! light came on. Things was kinda busy but I was waited on and treated very well and I'll be back. The service was great!! More

I bought my Nissan Frontier new from Youngblood Nissan in Springfield August of 2007. I have been so happy with this truck. about three weeks ago I noticed a shifting jerk in the truck so I took it to the se Springfield August of 2007. I have been so happy with this truck. about three weeks ago I noticed a shifting jerk in the truck so I took it to the service department at Younblood's. They had one of their technicians test drive and evaluate what was causing the problem. He was up front with me and checked everything when we got back and it was my transmission. My truck only had 85,000 miles but was out of warranty. I was disappointed this happened right when my warranty was up and low mileage. I bought Nissan for its reputation. They told me call and make a case for assistance and the regional didn't come through for me saying I didn't get all of my service done at dealership and maintenance flushes. I live in Branson which is 45 minutes away from Springfield and working 3 jobs I couldn't spend half a day to bring it to the dealership. My son was diagnosed with autism and My wife and I had to give him extra doctor visits, specialist and medication that insurance would not pay for. With my hands tied the dealership Shawn and Lucas took the matters in their hands. They looked over my situation and the fact of standing behind their product of Nissan being one of the most well made vehicles. They helped get my truck fixed and bent over backwards for me in the crisis I was in. I can't say enough and have never been treated better as a customer in all of my life. They are first class and I would definetly recommend or put 5 stars towards Lucas Walker (Client Advisor) for his professional, friendly and dedicated work!!! I hope I can spread the word to everyone to do business with Youngblood Nissan!!! More

Invoice # 340117: General Maintain service: Andy insured that all the work was completed on time, thoroughly, and addressed any potential problems. They kept me informed of the status; insured that I got a that all the work was completed on time, thoroughly, and addressed any potential problems. They kept me informed of the status; insured that I got a ride to and from work, and had a courtesy wash completed. Andy and the Youngbood team have it right: THEY UNDERSTAND THE MEANING OF CUSTOMER SERVICE - ON TIME - COMPLETE - AND CURTEOUS.... a very professional team. I will return and STRONGLY recommend Youngblood to all.. a very POSITIVE experience. More

Recently moved to Springfield from Colorado. Within a week of arrival to town, my vehicle started having troubles. Took my car to Youngblood Service Department. The way I was treated was fantastic from week of arrival to town, my vehicle started having troubles. Took my car to Youngblood Service Department. The way I was treated was fantastic from beginning to end. Repairs ended up being less than originally quoted and car was done 1 day earlier than expected. They even gave me a brand new vehicle as a rental with no extra cost for the rental. Sometimes having your vehicle worked on can be stressful for women. Youngblood's service department treated me with respect and I will be taking my car there for all repairs in the future! More

Andy and Sean were both awesome! They helped me with getting my car's furry friends(rodents) moved out of the duct work and getting my blower motor replaced. They helped by going that extra mile and dea getting my car's furry friends(rodents) moved out of the duct work and getting my blower motor replaced. They helped by going that extra mile and dealing with a not so motivated insurance adjustor which took a lot of stress off of me. They made sure that I had a rental car after waiting hours for the insurance company to call me back. I do not know the names of the guys that worked on my car but they were also awesome in returning my car to me cleaner than what I dropped it off with everything working beautifully!! Thank you very much to all who had a hand in this!! More

I gave this dealership a second chance to earn my business as my first experience was disappointing. The dealership went above and beyond my expectations. Andy kept me informed of the progress of m business as my first experience was disappointing. The dealership went above and beyond my expectations. Andy kept me informed of the progress of my work and was very professional. I used their shuttle service and Richard Shortt was very courteous and pleasant. I will definitely use their service department for my vehicle! More

My son had only five days of leave for Christmas. He had problems with his Sentra and had to have it ready to drive 1200 miles back to base in North Carolina. Andy worked the schedule to get my son's car in problems with his Sentra and had to have it ready to drive 1200 miles back to base in North Carolina. Andy worked the schedule to get my son's car in that day. He actually had a man literally waiting to start on the car as soon as we could get it to the dealership. They had the problems taken care of the next morning. I can't begin to express how much this meant to me and my family. It seems a little thing to try to get the job done quickly. But this is my only son, we have just a very few days during the entire Christmas season to spend together. He will be in Afghanistan just four months. Every minute together is more precious than diamonds or gold. This dealership and Andy personally took the time to listen to our situation and made sure--not just if it worked out, BUT MAKE IT HAPPEN!!!--my son's car had a man waiting for him to get there. My son and all our men and women in the military serve our country--that means us--every man, woman and child--and sometimes die for us!!!!!!!!!! To my family, to me, it literally takes my breath and no words can completely express our thanks. They helped him and made one of OUR service men know that his sacrifice is recognized and appreciated. Freedom is not free. Someone has to do all the hard things that gives the rest of us AMERICA!!!!!!! This dealership did not do business. They took care of one of America's protectors. They did it quietly, with dignity and didn't make my son feel like some kind of charity case. BUT THEY DID IT IN A WAY THAT WAS CLEAR TO ME, THEY WERE GOING TO GET IT DONE AND NOTHING WAS GOING TO INTERFERE WITH OR STOP THEM FROM GETTING IT DONE. ANDY BRUKEMPER PERSONALLY TOOK CHARGE OF THAT!!!!!!! Thank you, thank you, a marine's father, Rick Edwards More