St Cloud Toyota - Service Center

The dealership in and of itself i would rate as good. The same with the service department. However, when i was in town i needed the services of the service department. My car was under a manufacturers w The same with the service department. However, when i was in town i needed the services of the service department. My car was under a manufacturers warranty yet i was advised that i either needed to pay for the service or use my extended warranty service. For that error i would rate the service department as fair. More

Routine maintenance. The service mgr , Nate explained everything well. Service was done on a timely basis. The service mgr , Nate explained everything well. Service was done on a timely basis. More

Always trust their analysis of car needs and their ability to take care of things ability to take care of things More

The team at St Cloud Toyota is always top-notch. From sales to service, and everything in between, I always know that I'm good hands with competent, capable, and knowledgeable professionals! From sales to service, and everything in between, I always know that I'm good hands with competent, capable, and knowledgeable professionals! More

Service was slow. In for warranty work and annual service which was supposed to be covered. The bill was over $700 on a vehicle with 5000 miles. Took another hour t In for warranty work and annual service which was supposed to be covered. The bill was over $700 on a vehicle with 5000 miles. Took another hour to resolve the billing issue. There has been a general slippage in the quality of service over the last year More

I love St. Cloud Toyota Service Center. I feel they are honest and thorough. Sharmeta is the best! She explained everything so well and was so friendly. My late Cloud Toyota Service Center. I feel they are honest and thorough. Sharmeta is the best! She explained everything so well and was so friendly. My late husband was so impressed with her last year. More

I was waiting for 1. 5 hours before I went up to ask what was taking so long. People that had come in after me were leaving before me. I was told they were running a recal 5 hours before I went up to ask what was taking so long. People that had come in after me were leaving before me. I was told they were running a recall update on my car and it would be another 20 minutes and was quickly dismissed. Another hour passed and I again asked about the status of my car. They were still working on my update. I was not once approached and updated on how long this was going to take. After another 45 minutes, they finally offered me a rental car. My car was at the dealership half the day. My time was not considered at all during this day. I am thankful I did not have anything planned that day because my car was held at the dealership half the day without anyone approaching me to update me. More

Always taken care of very well- don't care for the non-american women to get into my vehicle for the smell they have and they don't understand when I tell them not to get into my vehicle would rather non-american women to get into my vehicle for the smell they have and they don't understand when I tell them not to get into my vehicle would rather have an American born citizen. More