St Cloud Toyota - Service Center

Salesman was great, not so much service dept., should have gone directly to Nissan Eden Prarie have gone directly to Nissan Eden Prarie More

I had gone to get an oil change for my Camry. The service department informed me that I was also due for a tire rotation and performed both services without any charge as I had bought a new used car from the department informed me that I was also due for a tire rotation and performed both services without any charge as I had bought a new used car from them (I had forgotten that these services were free for a time on recently purchased vehicles). The service was fast and efficient (and with a free car wash!) and I really appreciate their professionalism. More

I was in and out very quickly for my regular maintenance visit. The waiting area was pleasant and stocked with delicious coffee. visit. The waiting area was pleasant and stocked with delicious coffee. More

Pleasant atmosphere, clean. All the staff were great and respectful. All questions answered. Good to see a woman of color on the team, very important for business to see representation of women in a dominan respectful. All questions answered. Good to see a woman of color on the team, very important for business to see representation of women in a dominant male business. Overall total satisfaction with my experience. I will only bring my Prius to you folks to work on her and keep the records of her as well. Thank you so much. Kathy Maloney More

Every one was very helpful when I brought in my car for an routine oil change. an routine oil change. More

I spent Four hours on Tuesday waiting for four new tires to be applied on my Prius. I followed the process on your board and when in red my Paperwork was in progress then an hour later my name is dropped do to be applied on my Prius. I followed the process on your board and when in red my Paperwork was in progress then an hour later my name is dropped down on the board and it’s now in black letter paperwork in process. I saw people come and go and there I sat. I finally asked one of the service reps that came walking by “What’s the hold up?” It seems Rob wasn’t at his desk all morning BUT his clients paperwork was placed on his desk and their mine sat! When I did get called in the agent tried to say the service was just completed no so it was a hot day and when I did get to my car it was obvious it was sitting for awhile. I was given a free oil change my next visit but seriously why the break in communications and if Rob had an emergency why didn’t someone take over it did not apppear all the other service workers were too busy to not help out. Maybe there’s a good explanation I was just given the run around and told them so. Of course I’ll be back I drive three hours one way for service that speaks for itself but this should not be a reoccurring incident in your service representatives department. More

Had to get my vehicle in for a oil and filter change and the young lady got me in and Alem took care of me. Rob in sales was kind enough to give me a ride to work and I was well taken care of as well as my the young lady got me in and Alem took care of me. Rob in sales was kind enough to give me a ride to work and I was well taken care of as well as my vehicle. Thank you to an excellent Service Dept ! You rock ! More

Got in after work for an oil change, and car wash. Didn't have to wait long at all. A job well done, once again! have to wait long at all. A job well done, once again! More

Excellent service. Thankful they where able to get my truck in right away and fix my tire. Preventing me from being stranded on the road. truck in right away and fix my tire. Preventing me from being stranded on the road. More

Had a significant issue with my RAV4 following a routine maintenance visit (oil leak following an oil change). St. Cloud Toyota sent out one of their service managers - same day - to my home (in Andover, M maintenance visit (oil leak following an oil change). St. Cloud Toyota sent out one of their service managers - same day - to my home (in Andover, MN) over an hour away to fix the problem. The issue was resolved to my complete satisfaction. I was impressed with their prompt handling of this matter. Thank you. More