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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,077 Reviews

3,077 Reviews of St Cloud Toyota - Service Center

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September 30, 2021

Salesman was great, not so much service dept., should have gone directly to Nissan Eden Prarie More

by KARIPGA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Dembowski
Oct 01, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry we missed the mark in this case. We would like to learn more about your situation with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

September 30, 2021

I had gone to get an oil change for my Camry. The service department informed me that I was also due for a tire rotation and performed both services without any charge as I had bought a new used car from the More

by RGULATI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!3

September 29, 2021

I was in and out very quickly for my regular maintenance visit. The waiting area was pleasant and stocked with delicious coffee. More

by AMANDA P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 29, 2021

Pleasant atmosphere, clean. All the staff were great and respectful. All questions answered. Good to see a woman of color on the team, very important for business to see representation of women in a dominan More

by tugtupite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara LeBrun
Sep 30, 2021 -

St Cloud Toyota responded

Thank you for the great review, Kathy! Our St. Cloud Toyota team believes in developing relationships that make a positive different in our customers' lives. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 29, 2021

Every one was very helpful when I brought in my car for an routine oil change. More

by sarascherfenberg15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleck Husby
Sep 30, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 29, 2021

I spent Four hours on Tuesday waiting for four new tires to be applied on my Prius. I followed the process on your board and when in red my Paperwork was in progress then an hour later my name is dropped do More

by arnoldjostock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robnoshow
Sep 30, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback and sharing your experience. We appreciate having you as a customer!

Sep 30, 2021 -

arnoldjostock responded

Well I appreciate your dealership too and trust this incident will be brought to the attention of those involved Rob name is on all my papers for that day and seriously Rob was NOT even in the dealership. Hard to rate someone who’s not there I hope Rob is OK thank you

September 26, 2021

Had to get my vehicle in for a oil and filter change and the young lady got me in and Alem took care of me. Rob in sales was kind enough to give me a ride to work and I was well taken care of as well as my More

by LMEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alem Sanchez
Sep 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 26, 2021

Got in after work for an oil change, and car wash. Didn't have to wait long at all. A job well done, once again! More

by JAH 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 25, 2021

Excellent service. Thankful they where able to get my truck in right away and fix my tire. Preventing me from being stranded on the road. More

by CBJOETOWN137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 25, 2021

Had a significant issue with my RAV4 following a routine maintenance visit (oil leak following an oil change). St. Cloud Toyota sent out one of their service managers - same day - to my home (in Andover, M More

by MIKATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do Not Recall the Name of the Service Manager - Sorry.
Sep 27, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

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