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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,077 Reviews

3,077 Reviews of St Cloud Toyota - Service Center

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November 04, 2020

Brian and Dan were excellent, friendly, knowledgeable, and professional! The sales and service departments are why we continue to buy and service our cars there! More

by MONA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

November 01, 2020

I made at appointment online with a follow up call to Tara, giving her all my issues. Beside Tire rotation and 20,000 mile check up, I had an issue with wiper blades leaving a streak despite repeated cle More

by gkittok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara LeBrun
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We are very sorry to hear that our service department didn't live up to your expectations. We value your feedback and will address this situation.

November 01, 2020

Brian was so very helpful and kind. There was a delay in getting the snow tires but he kept me informed and helped me get the best prices I could for all the service we had done to the car. They were able t More

by skroska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 31, 2020

They do a great job and I do think they care about their Customers. I will be back. I will be buying a new Toyota in the future. More

by garygaryx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Arnold
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we look forward to working with you again in the future!

October 31, 2020

On time and pleasant to get my service needed done. I will stop in again and enjoy the coffee and lot tour while my work needed is being done. More

by ryuhala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paya was nice and prompt and kind too!, Tara LeBrun
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we look forward to working with you again in the future!

October 31, 2020

St. Cloud Toyota does an excellent job of putting the customers first in every aspect of their business. They truly make the car buying process enjoyable and seamless! More

by Mac D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara LeBrun , Marvin Graham
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

October 30, 2020

Had a 4 wheel alignment done on my 2017 Lexus GX460. I had just installed a 3 inch lift kit and was a bit concerned about getting a prober alignment done. No worries here at St. Cloud Toyota! My vehicle More

by mcnicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 30, 2020

Brian at the St. Cloud Toyota location always, always looks out for my best interest when it comes to not only my vehicle, but as well as my comfort, ease of convenience and answers all of my annoying qu More

by DMCGHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

October 30, 2020

The worst experience ever. Toyota doesn’t stand behind its engines. $9000 repair for 3 year old car. Wouldn’t work with us for payment. We are struggling family and would have regular income in a month bu More

by conorkq8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Findley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

St Cloud Toyota responded

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss this further with you. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

October 29, 2020

This was the 5,000 mile check up for Rave 4. Everything went smooth. Service was on time and finished on time. Car was washed-important at this time of year. Staff friendly. Only suggestion is more chairs More

by MARYTORGERSEN1
Recommend Dealer
Yes
Employees Worked With
do not remember
Oct 30, 2020 -

St Cloud Toyota responded

Thank you for the great review and taking the time to give us feedback! We appreciate having you as a customer!

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