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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,071 Reviews

3,071 Reviews of St Cloud Toyota - Service Center

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September 13, 2020

Rob Gable was absolutely amazing. He listened to my concerns and was willing to go beyond and actually fixed the problem himself! Toyota’s best!! More

by MKHOESCHEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

September 13, 2020

Dan Faber, Service Coordinator, is top shelf. Always had good and friendly service from St. Cloud Toyota. Post purchase servicing is critical and St.. Cloud Toyota delivers. More

by PVAUDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers's lives. Thank you for continuing to choose St. Cloud Toyota!

September 13, 2020

Great service and knowledgeable staff, we are a Toyota family, just purchased a Prius and we love it, Rob Brink does a great job and was great to work with More

by MVOELKERPHIPPS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 11, 2020

I always have a very positive experience starting with the customer service to the detail in the services provided. Thank you for a great job. More

by MWEBER4719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

September 11, 2020

I never worry about customer service at St. Cloud Toyota. They take care of you very well. I'm happy to take my business there. More

by jameierhofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer and look forward to working with you again in the future.

September 10, 2020

4:00 appointment for scheduled oil change and tire rotation on leased vehicle took over 90 minutes! I was told about 10 minutes before it was done that the oil plug or drop plug was not put in after a More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

St Cloud Toyota responded

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss this further with you. Please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

September 10, 2020

Great people to work with appointment on time .job complete with explaining what was done and why.car was washed also and clean.easy to get to More

by LKNAPPER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 09, 2020

I was very pleased with the customer service provided by Marvin Graham, Service Consultant. He answered my questions about the service plan, and the needs of my car. I was apprehensive of bringing car in wi More

by SLEEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Sep 10, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

September 09, 2020

Excellent Customer Service was provided by Dan Fabre, Service Consultant. He Was very thorough in explaining about what was needed for my car, and how soon such repairs were needed. He is very knowledge More

by SLEEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

September 09, 2020

Excellent customer service, were able to get vehicle in for service on short notice being I was from out of town and very polite. Liked the complementary wash. More

by LSUSTERCICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

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