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St Cloud Toyota - Service Center

Waite Park, MN

4.5
2,950 Reviews

2,950 Reviews of St Cloud Toyota - Service Center

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April 07, 2024

I was impressed with the staff at St. Cloud Toyota. Everyone was super nice and I trusted them. Loved our sales rep, Lexi! When we picked up our car the next day, Sharmeta was so nice t More

by lw5mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Heinemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

April 07, 2024

I always feel like I'm home, everyone is so genuinely pleasant Wouldn't go anywhere else More

by NANCY30
Recommend Dealer
Yes
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our xx. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

April 07, 2024

Waited over a month for a doorlock part to arrive and be installed. Due to the repair I will now have to return as the window now does not operate as it should. More

by bennej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

April 04, 2024

Excellent work,excellent communication,and a pleasure to work with. I highly recommend them for any kind of service work. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 01, 2024

Ben and Brian in the service department are extremely helpful. They are very kind and do a great job at communicating what is being done with your vehicle. I give them a 10/10 and recommend to everyone More

by SARAHSOLHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Becker
Apr 02, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 30, 2024

I have found their service department to be very honest with the need for service. More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 21, 2024

They failed to put the correct amount of tire pressure in my tires even though on my file it states how much air should be in my tires. They also did not put one of my hubcaps on tightly causing me to lose i More

by trinah1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Faber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

March 18, 2024

Felt appreciated, easy to talk to and deal with. Rick is a good salesman,will be back. More

by DJMADGES
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 17, 2024

all were very helpful and were right away asking what we neeted and explaned what they did' More

by creland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 17, 2024

They got me in quickly and the work was done on time. My car is running great and they even dropped it off at my house after the were finished. More

by trichanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.