
St. Johnsbury GMC
St Johnsbury, VT

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Routine Service We had a routine oil change and tire rotation performed on our 2018 Buick Encore. I was pleasantly greeted by the service manager Denise, she told me We had a routine oil change and tire rotation performed on our 2018 Buick Encore. I was pleasantly greeted by the service manager Denise, she told me to help myself to anything in the kitchen area and relax. I had a great chat with one of the sales managers, Doug. He was our first salesman 5 years ago. Everything went great, and I even received a free car wash. Jesse, the service advisor made sure everything went well. I was treated respectfully once again. Thank you! More
Backed out on a trade in offer at the last minute I took my wife's car in for service and met with the sales manager who said the dealership was giving 110 percent of the blue book value for 2014 to 2 I took my wife's car in for service and met with the sales manager who said the dealership was giving 110 percent of the blue book value for 2014 to 2017 trade in trucks. My trade in was a 2016 which fell into that range. As we were doing the paperwork for the new truck the trade in value deal was taken of the table with no explanation. Very disappointed. More
The service was excellent and fast. The service department is extremely professional. I was there as a result of a recall. The service department called me before I could call them for a The service department is extremely professional. I was there as a result of a recall. The service department called me before I could call them for an appointment. I waited for my vehicle and it was repaired and ready much sooner than I expected. They even washed it! More
Awesome place to do business. Thank you again Dean Switser. Very pleasant shopping experience. Thank you Dean Switser for finding me what I wanted in a truck. Thanks Stephanie Shartner for making all the paperw Very pleasant shopping experience. Thank you Dean Switser for finding me what I wanted in a truck. Thanks Stephanie Shartner for making all the paperwork painless! More
Great experience! We had to bring our vehicle in for finishing touch service. They provided me with a shuttle ride and called when the service was done, picked me up, We had to bring our vehicle in for finishing touch service. They provided me with a shuttle ride and called when the service was done, picked me up, right on schedule. Meanwhile Jesse had a written quote on snow tires ready for me when I returned. Service took exactly the time they quoted me. More
New truck I went to stj a few months ago for a mechanical issue,they treated me good even though I did not buy my truck there. My.lease was coming to an end soo I went to stj a few months ago for a mechanical issue,they treated me good even though I did not buy my truck there. My.lease was coming to an end soon so I decided to give stj an oppertunity to sell me a new truck. Buying a.new.vehicle for me is a stressful thing. Ryan was our sales person and made my experience easier and less stressful. I would highly .recommend stj auto. More
Great, pressure free, experience. Dan Macek is a real professional who knows his products. He answered all our questions and took all the time needed to walk us through the purchase p Dan Macek is a real professional who knows his products. He answered all our questions and took all the time needed to walk us through the purchase process, including a review of the functions of our new truck. Justin Stacey is a paperwork wizard. He processed our financing agreement seamlessly. Any employer would be well served by employees like these guys. Also thanks to Allen Komsarek who introduced us to St. J auto and arranged our initial meeting with Dan and Brandon Santone who walked us through the trade-in concerns. Howard and Molly Otty More
2019 vehicles This is our fourth vehicle from st J auto. We have purchased two trucks and leased two SUV’s. We enjoy working with Matt Richotte. The service dept This is our fourth vehicle from st J auto. We have purchased two trucks and leased two SUV’s. We enjoy working with Matt Richotte. The service dept is great and they always wash your vehicle. More
I’m fussy about my vehicles and I’m always happy when I deal with STJ Auto Service dept. I’m driving my 3rd Sierra from this store and I’ll for sure buy my nex about my vehicles and I’m always happy when I deal with STJ Auto Service dept. I’m driving my 3rd Sierra from this store and I’ll for sure buy my next truck from them also. More
St. J GMC have me a fantastic deal but it took forever on de St. J gave me a great deal through the Costco auto program. My only complaint is how long it took when I went to pick up the truck. Admittedly, we we St. J gave me a great deal through the Costco auto program. My only complaint is how long it took when I went to pick up the truck. Admittedly, we were a half hour late but it took 4 hrs for us to see the finance manager to sign paperwork so we could leave. They were good about it and bought us lunch and it was busy, so I understand. They were fair to deal with and the price they gave me was thousands below every other GMC dealership I had contacted. More