St. Johnsbury GMC

Service Advisors: Great! Service Techs: Swing and a miss I brought my 17' Acadia in for an oil change and recall work. While I had it in there, I asked them to take a look at a situation of water somehow get I brought my 17' Acadia in for an oil change and recall work. While I had it in there, I asked them to take a look at a situation of water somehow getting on the inside of the rear window glass anytime it rained really hard. The oil and filter were changed, but the oil life meter was not reset. I also did not get any feedback on the condition of the engine or cabin air filters. The recall work was completed appropriately. They worked on trying to diagnose the water getting into the vehicle at the rear glass, but they could not duplicate the issue. However, as I was driving home from the dealership I noticed water on the inside of the window. I don't know how long they waited to see where the water was coming in from, but it obviously was not long enough. I understand that the techs are under pressure to get things done as quickly as possible, but sometimes just a little more time would make the difference between a diagnosis and an inability to duplicate symptoms. It really is the details that make the difference in the quality of service. More

I used to be very happy with the service but after being hit with an s as knits 900$bill with more than 50% going to labor was sticker shock to say the least. The service had been going down lately with pro hit with an s as knits 900$bill with more than 50% going to labor was sticker shock to say the least. The service had been going down lately with problems being brought to them only to be told “its hereditary“ and be sent away and then have to replace expensive parts after the warranty expired. Same with brakes when I asked them to pull them apart since they were getting older to make sure they were ok. They pulled the tires and did a visual inspection and told they were fine. short time later I’m being told all the brakes need replacing to the tune of about $1000. Up until these events I had been very satisfied. More

Zach was very easy to work with ! he was very professional and easily explained everything I needed to know with my vehicle. I would recommend this dealership and Zack to anyone looking to have w professional and easily explained everything I needed to know with my vehicle. I would recommend this dealership and Zack to anyone looking to have work done More

Dan Macek the salesperson at ST J auto is one of the best I have ever dealt with this is the second truck I have bought from him he knows what I want and it makes the deal go so much easier couldn’t be happi I have ever dealt with this is the second truck I have bought from him he knows what I want and it makes the deal go so much easier couldn’t be happier More

Easy to work with Dean is very easy to work with.. Saw Jessie Morgan whom we have known for a long time. She is extremely pleasant. They are both assets to your busin Dean is very easy to work with.. Saw Jessie Morgan whom we have known for a long time. She is extremely pleasant. They are both assets to your business. More

Did an awesome job of making my interior look brand new! Smells just like the day I brought it home. Totally going to make this a once a year annual cleaning appointment Smells just like the day I brought it home. Totally going to make this a once a year annual cleaning appointment More