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St Johnsbury Buick GMC Inc - Service Center

St Johnsbury, VT

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291 Reviews

291 Reviews of St Johnsbury Buick GMC Inc - Service Center

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January 21, 2020

Quick and easy to work with. The service department has been great. They fixed my car quickly and they are all very nice. I have no complaints with their work. I just want to say More

by TAMMYCOX428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
January 20, 2020

LOF and Tail Light issue I had a scheduled LOF and added a tail light issue for service to look at. They had to put a new wiring harness in right rear to fix the tail light is More

by mwheeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Cote and Jesse Switser
Jan 21, 2020 -

St. Johnsbury GMC responded

We appreciate you taking the time to write a review and recommendation of our service department. I'm so glad we were able to get the tail light issue taken care of and you back on the road. Please let us know if we can be of any further assistance in the future. Sincerely, Denise Pelow Service Manager

January 19, 2020

Timely appointment and excellent service I felt that I received a fair price for my new tires and was able to schedule a convenient appointment. The service was excellent. Recommended. More

by JEREMYWHITE89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise pelow, Zack Mayhew, Jesse Switser, Jackie Cote
Jan 21, 2020 -

St. Johnsbury GMC responded

Thank you for taking the time to write a review and recommendation. Please let us know if we can be of any assistance in the future. Sincerely, Brandon Santone General Manager

January 17, 2020

Excellent Service! I do all my service at St J GMC, they have never been anything short of AMAZING! They fit me right in, did all of the work on time and even gave me a More

by Extremely Satisfied Customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Switser, Zac Mayhew, Denise Pelow, Jackie Cote
January 15, 2020

I needed help 1000 miles from home I was passing through northern Vermont on my way back to Tennessee when I live when I put bad fuel into my 2016 1 ton diesel truck. It was 9 o'clock More

by JESSEBOYD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Switzer
Jan 16, 2020 -

St. Johnsbury GMC responded

Thank you for taking the time to write a review and recommendation. I'm so glad that you made it home to Tennessee without any further issues. If your ever in the area and need our assistance please make sure to let us know. Even though there are many miles between Vermont and Tennessee I would still like to welcome you to the STJ Auto Buick GMC family!! Sincerely, Denise Pelow Service Manager

January 13, 2020

The service team took my SUV in on short notice. I called in the morning after ABS, traction control and all wheel drive went out. They diagnosed, made the repair and had me back on the road that same day! More

by DGINGUE
Recommend Dealer
Yes
Employees Worked With
Zach, Jesse, Denise
January 10, 2020

Failures Failed to contact me that service appointment was complete, failed to notify me additional parts were needed, failed to reset Oil Life Monitor after More

by CATTLEDOG1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evan Loschiavo
Jan 10, 2020 -

St. Johnsbury GMC responded

I'm very sorry that your experience with our service department left you feeling anything less than 100% satisfied. I would like the opportunity to speak more with you about this. I can be reached during normal business hours by calling 802-748-0370. Sincerely, Kari Dexter Community Relations

January 08, 2020

PLEASANT I have been purchasing vehicles for some years and have not had any difficulties to date with sales or service! This time service was to change oil, r More

by BILN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt R.
Jan 08, 2020 -

St. Johnsbury GMC responded

Thank you for your 5 star review and recommendation. I'm so glad that your experience in our service department left you feeling 100% satisfied. We appreciate your business and look forward to working with you again in the future. Sincerely, Denise Pelow Service Manager

January 04, 2020

Always so helpful! The service department is the best! We had an issue with both of our vehicles and the staff worked hard to get both done in one trip. We were done in More

by J4J4ESCAPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Jessie and Jackie
Jan 06, 2020 -

St. Johnsbury GMC responded

We appreciate you taking the time to write a review and recommendation of our service department. I'm so glad we were able to get both vehicles right in and back out on the road. Please let us know if we can be of any further assistance in the future. Sincerely, Denise Pelow Service Manager

January 02, 2020

Treated professionally I brought my 2017 GMC Sierra in for a recall notice. I was treated professionally by the entire service department. I waited in their very nice, clean More

by TB3DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Switser, Jackie Cote, Zack Mayhew
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