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St Johnsbury Buick GMC Inc - Service Center

St Johnsbury, VT

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291 Reviews

291 Reviews of St Johnsbury Buick GMC Inc - Service Center

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December 31, 2019

good people and friendly to talk to place was spotless clean waiting area kept me informed of what they were doing to my truck talked with me about price and how long it might take . it More

by SBARNEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dean . and his brothr jesse and lady that answered phone
December 27, 2019

State Inspection on my 2019 GMC Elevation Just a routine State Inspection on my 2019 GMC Elevation. I planned on an hour but I was all done in about 35 minutes. These folks make leasing a new More

by JWallek
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of any names
Dec 30, 2019 -

St. Johnsbury GMC responded

Thank you for your awesome 5 star review and recommendation of our service department. I'm so happy we were able to get your right in and back on the road quickly. We appreciate your business and look forward to working with you again in the future. Sincerely, Denise Pelow Service Manager

December 23, 2019

Why did a 1/2 hour service took 2 1/2 hours? Costumers should be able to see their vehicle being worked on, the good garages has large windows overlooking the workshop. What do you have to hide? More

by grberard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Jesse
Dec 23, 2019 -

St. Johnsbury GMC responded

Thank you for taking the time to write a review. We appreciate your feedback. Please let us know if we can be of any assistance in the future. Sincerely, Kari Dexter Community Relations

December 21, 2019

Amazing service! This is my 3rd truck purchased from this store. I’ve always been treated with respect and friendliness by the Service Dept. Job well done! Thanks. More

by screenname24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Zack, Denise, Jackie
Dec 23, 2019 -

St. Johnsbury GMC responded

Thank you for taking the time to write a review and recommendation. We appreciate your continued business and look forward to working with you again in the future. Sincerely, Brandon Santone General Manager

December 18, 2019

Great service I can't really comment on price of service, as this was a free oil change and tire rotation. I can however state unequivocally that the service team d More

by rcpenter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack, Jesse, and Jackie, Kari Dexter
Dec 19, 2019 -

St. Johnsbury GMC responded

Thank you for taking the time to write a review and recommendation. We appreciate your kind words regarding your time at our dealership. Please let us know if we can be of any assistance in the future. Happy Holiday!! Sincerely, Brandon Santone General Manager

December 17, 2019

As always, great service! Although it's a tough time of year to spend money on repairs, you have to do what you have to do and we are glad we get our service at St. J Auto. We More

by julieg0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Jessie, Zach
Dec 19, 2019 -

St. Johnsbury GMC responded

Thank you for your review and recommendation of our Service Department. I'm so glad your experience left you feeling 100% satisfied. We appreciate your continued business, Please let us know if we can be of any assistance in the future. Happy Holidays Sincerely, Denise Pelow Service Manager

December 14, 2019

All set I called to make an appointment to have my oil changed but also knew that with 72,000 miles on my 2015 GMC Canyon, I probably had some scheduled maint More

by DCARTER36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Pelow, Zach Mayhew, Jackie Cote, Tom Duffy
Dec 19, 2019 -

St. Johnsbury GMC responded

Thank you for your awesome review and recommendation of our dealership. I couldn't be happier that you feel looked after by our Service Department. Making sure that our customers are safe on the road is of utmost importance to us. We appreciate your business and look forward to working with you again in the future. Sincerely, Brandon Santone General Manager

December 10, 2019

Quick & Pleasant They got me in and out for my service appointment quickly and everyone was very nice. Easy to make appointment when convenient for my schedule. More

by cfazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Cote
December 08, 2019

Not sure if I would recommend this service location. I had negotiated a price for my Tonneau cover when I made my appointment but they tried to charge the higher price after the work was done. I had to More

by HABFAN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember.
December 07, 2019

A - 1 The people are great very Welcoming and accommodating down to earth easy to talk to. Nice loner , we would recommend this dealership very satisfied c More

by BCHEVARIE16
Recommend Dealer
Yes
Employees Worked With
Jesse switser
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