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St Johnsbury Buick GMC Inc - Service Center

St Johnsbury, VT

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291 Reviews

291 Reviews of St Johnsbury Buick GMC Inc - Service Center

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October 20, 2018

Always too notch Seems like whenever you request an appointment they can accommodate you. Service is top notch. So are the people. Always greeted with a smile. Com More

by VIRGINIACOAKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
October 18, 2018

Damaged my car! Took my car in for it's very first oil change. They hit something backing my car out of the service bay and are denying it!! Terrible experience and w More

by Lmckibben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac Mayhew
Oct 18, 2018 -

St. Johnsbury GMC responded

I'm sorry to hear that your experience at our Buick GMC dealership was anything less than perfect. I would like the opportunity to speak with you and learn more about the situation. Please feel free to contact me anytime on my direct line at the dealership 802-748-0370. Sincerely, Kari Dexter Community Relations Coordinator

October 16, 2018

great service got my truck in within a couple of business days of when i called for an appt. had truck in at the appt. time and back to me without a lot of wasted More

by bobHvt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zachary mayhew
Oct 23, 2018 -

St. Johnsbury GMC responded

Thank you so much for your 5 Star review !! We appreciate your business and look forward to working with you again in the future. Sincerely, Denise Pelow Service Manager

October 15, 2018

Superb service! They were able to slip me in at the last moment for an oil change and inspection as I had some time free from work. It was greatly appreciated! More

by gile0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 16, 2018 -

St. Johnsbury GMC responded

Thank you for your 5 Star review !! I'm thrilled Jackie was able to get you right in at a time that was convenient for you. We appreciate your business and look forward to working with you again in the future. Sincerely, Denise Pelow Sales Manager

October 15, 2018

Very Appreciative! Great Customer Service! Due to time constraints (needing to go pick my kids up) and the shuttle would not have made it in time- they delivered the tru More

by bergerona
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack, Jesse, and Patrick
Oct 24, 2018 -

St. Johnsbury GMC responded

Thank you for your awesome 5 Star review. We know sometimes the responsibilities our customers have need to be taken care of and we like to do what we can to make it a little less stressful on them. We appreciate your business and look forward to working with you again in the future. Sincerely, Denise Pelow Service Manager

October 13, 2018

service appointment I needed detailing of my truck in preparation for sale and the day before the visit the emergency brake cable broke! Zach was able to fit in the brak More

by KFORTIER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 16, 2018 -

St. Johnsbury GMC responded

Thank you for your 5 Star review !! I'm so pleased everything went smoothly and you are completely satisfied with the work performed on you truck. We look forward working with you again in the future. Sincerely, Denise Pelow Service Manager

October 13, 2018

did not get what i asked for. i asked the dealer to reprogram my transmission. they didn't do it because they said it had the lated update. i told them that it would not make a dif More

by rob460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jessy
Oct 23, 2018 -

St. Johnsbury GMC responded

Thank you for your review. I'm sorry to hear that your experience in our service department was not what you expected or asked for. I would like the opportunity to speak with you more about this situation. Please feel free to contact me on my direct line 802-748-0370 at anytime. Sincerely, Kari Dexter Community Relations

October 10, 2018

Complimentary Inspection and Oil Change My vehicle was in for my last complimentary Oil Change and it was inspected as well. Work was performed on schedule and in a timely manner. More

by mwheeler1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Loschiavo
Oct 10, 2018 -

St. Johnsbury GMC responded

I'm so pleased that we were able to get your service done and you back on the road in a timely manner. We look forward to helping you again in the future. Sincerely Denise Pelow Service Manager

October 09, 2018

Warranty repair Jesse in service was thourough in reviewing my trucks issues, took care of another issue that shoewd up, and had me on my way home in the time frame h More

by PHILIPHATHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Oct 10, 2018 -

St. Johnsbury GMC responded

Thank you for your review !! I'm thrilled that we were able to get your services done and you safely back on the road in a timely manner. Let us know if we can be of help in the future. Sincerely , Denise Pelow Service Manager

October 06, 2018

Addressed my concern very timely Was able to make an appointment with Jackie very quickly and when I arrived at service department Jesse in his usual friendly, efficient manner took c More

by vjwhite70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Switzer. & Andrew Gochie
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