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St Johnsbury Buick GMC Inc - Service Center
St Johnsbury, VT
291 Reviews
291 Reviews of St Johnsbury Buick GMC Inc - Service Center
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June 21, 2020
Thought When getting a car inspected it would have been nice to have the car washed. Other dealerships have done this as a courtesy in the past. When getting a car inspected it would have been nice to have the car washed. Other dealerships have done this as a courtesy in the past. More
by cphq2010
Verified CustomerEmployees Worked With
did not get names
June 17, 2020
it was just great i think the dealer ship is a very good place and the sale's help is very good the waiting lobby is very nice as well !!!!!!!!!!!!!! i think the dealer ship is a very good place and the sale's help is very good the waiting lobby is very nice as well !!!!!!!!!!!!!! More
by bossman_1493
Employees Worked With
jackie jessy
June 13, 2020
Very good customer service and timely Pleased with how quickly the service technicians got to my vehicle but it did seem to take longer to get my invoice together. Not sure the reason but Pleased with how quickly the service technicians got to my vehicle but it did seem to take longer to get my invoice together. Not sure the reason but things happen. Very pleasant staff. More
by pfontaine1962
Employees Worked With
Jackie & ? Sorry do not remember the name.
June 12, 2020
Professional, dependable, trustworthy, friendly and accommodating. Decent inventory, clean and comfortable waiting room and restrooms, health and safety protocols in place. Prompt, finished work in ti accommodating. Decent inventory, clean and comfortable waiting room and restrooms, health and safety protocols in place. Prompt, finished work in time stated. More
by rliveston
Employees Worked With
Jackie Cote, Rich Deming
June 12, 2020
They are great people who listen to what you want and need. They respect you as a customer and are well mannered Plus keep the customer updated about your vehicle. THANKS FOR YOUR GOOD SERVICE need. They respect you as a customer and are well mannered Plus keep the customer updated about your vehicle. THANKS FOR YOUR GOOD SERVICE More
by neanimalcontrol
Employees Worked With
Zack and Jackie
June 10, 2020
they were not on time and I had to remind them twice to wash the inspection was free so I shouldn't complain. the service techs were not very attentive - one left for an appointment and the other didn't seem ve the inspection was free so I shouldn't complain. the service techs were not very attentive - one left for an appointment and the other didn't seem very interested More
by elsielaw
Employees Worked With
not sure of names of service techs, but it was not Zach
June 10, 2020
My recent service experience was fantastic I travel alot for work and was very pleased that they were able to work with my schedule as well as complete multiple services as well as a few open r I travel alot for work and was very pleased that they were able to work with my schedule as well as complete multiple services as well as a few open recalls. They were great and communicated with me as the day progressed to keep me informed. They even stayed open a little late as i was delayed getting there by 5 to retrieve my truck. Overall great experience!! :) More
by MSTONGE0
Employees Worked With
Jackie & Rich
June 09, 2020
Very courteous and professional. First off made sure all items were addressed and done in a timely manner. Received a follow up call after work was completed to make sure everything was ok items were addressed and done in a timely manner. Received a follow up call after work was completed to make sure everything was ok More
by mikebinvt
Employees Worked With
Service department first name was Rich
June 07, 2020
Service Advisors: Great! Service Techs: Swing and a miss I brought my 17' Acadia in for an oil change and recall work. While I had it in there, I asked them to take a look at a situation of water somehow get I brought my 17' Acadia in for an oil change and recall work. While I had it in there, I asked them to take a look at a situation of water somehow getting on the inside of the rear window glass anytime it rained really hard. The oil and filter were changed, but the oil life meter was not reset. I also did not get any feedback on the condition of the engine or cabin air filters. The recall work was completed appropriately. They worked on trying to diagnose the water getting into the vehicle at the rear glass, but they could not duplicate the issue. However, as I was driving home from the dealership I noticed water on the inside of the window. I don't know how long they waited to see where the water was coming in from, but it obviously was not long enough. I understand that the techs are under pressure to get things done as quickly as possible, but sometimes just a little more time would make the difference between a diagnosis and an inability to duplicate symptoms. It really is the details that make the difference in the quality of service. More
by BAKEJAME
Employees Worked With
Kari Dexter
June 04, 2020
Zach was very easy to work with ! he was very professional and easily explained everything I needed to know with my vehicle. I would recommend this dealership and Zack to anyone looking to have w professional and easily explained everything I needed to know with my vehicle. I would recommend this dealership and Zack to anyone looking to have work done More
by CORINNEPOND
Employees Worked With
Zac
