Faulkner Volvo Cars Lancaster

great customer service and extremely helpful and knowledgeable. they did amazing working with me and helped out my predicament with ease knowledgeable. they did amazing working with me and helped out my predicament with ease More

Service was good. Complimentary car wash not completed. Initial communication incorrect regarding back versus front brake replacement. Complimentary car wash not completed. Initial communication incorrect regarding back versus front brake replacement. More

Very pleased with my experience with my experience. Staff was courteous and work was completed in a timely manner, Staff was courteous and work was completed in a timely manner, More

The sales staff listened and were thoughtful. Reagan was great with initial contact and follow through without being overbearing or negligent. He was knowledgeable on the used XC60 we were inte Reagan was great with initial contact and follow through without being overbearing or negligent. He was knowledgeable on the used XC60 we were interested in, and even though it was a pre-owned with higher mileage, we didn’t feel like we got any less attention or quality of service. Financing was awesome, Caleb made sure that we were comfortable with every step before progressing. We asked a lot of questions and he enthusiastically answered them all. He was able to get us a payment that worked for our budget and he’s extremely knowledgeable when it comes to financing and sales close out. Thank you for making this a great experience. More

Everyone was very nice and answered all my questions. Had me test drive the vehicle and showed me around their service department. I was encouraged to follow-up with any questions. Had me test drive the vehicle and showed me around their service department. I was encouraged to follow-up with any questions. More

It would be nice if a service representative would meet the customer at his car the customer at his car More

Staff is friendly, helpful, knowledgeable & work with you to get a deal on your car you are comfortable with. to get a deal on your car you are comfortable with. More

Everything was great. Tony is a great salesman and an awfully nice person. Everytime we called or texted him, he got right back to us. Tony is a great salesman and an awfully nice person. Everytime we called or texted him, he got right back to us. More

We greatly appreciate the reliable and expert service at this dealership. They are particularly excellent at informing us of any service needs. this dealership. They are particularly excellent at informing us of any service needs. More

On time, professional and thorough. Staff did a great job keeping us informed and meeting our needs. Staff did a great job keeping us informed and meeting our needs. More