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Stanley Ford - Sweetwater - Service Center

Sweetwater, TX

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80 Reviews

80 Reviews of Stanley Ford - Sweetwater - Service Center

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November 21, 2018

Wow! Customer Service is Alive and WELL I had to have 2 cars inspected and it was so easy with the help of Troy Schroedter What a Customer Service Guru ! Always polite, asked questions and a More

by Shortysdriveinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter
Dec 01, 2018 -

Stanley Ford - Sweetwater responded

We appreciate you taking the time to share your rating with us based on your Service experience with our dealership. We are here to serve your transportation and service needs. Thank you!

November 19, 2018

Great service Jeff Morgan Jeff Morgan and Troy Schroeder always takes care of my cars service needs. The service and parts departments are always fast and friendly. Thanks to t More

by Troyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter, Jeffrey Morgan
Dec 01, 2018 -

Stanley Ford - Sweetwater responded

Troy, thank you for letting us know how your Service experience went with Jeff and Troy. If you need anything in the future, please come back and see us. Thanks again for your review!

November 14, 2018

all good Jeff in service is focused on good communication and is very professional. The service group does a great job, done well and on time. 9 More

by bs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maritnez, Troy Cass
Nov 18, 2018 -

Stanley Ford - Sweetwater responded

We’re grateful that you took the time to rate your experience with Troy and Jeff with an overall, 5-Stars! Please let us know if we can help you with anything in the future. We appreciate your business!

November 12, 2018

Good Service When I called about a recall I had received, they set up a time and date convenient for me to bring in my vehicle. They had it completed in the time More

by BEKELLY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morgan
Nov 13, 2018 -

Stanley Ford - Sweetwater responded

Thank you for your 5-Star rating regarding your Service experience! Please let us know if we can help you with anything in the future. We appreciate your business!

November 10, 2018

Great service Stanley Ford in Sweetwater did such a good job on getting our pickup fixed for us! We will keep honing to them to help us to keep fixing our pickup! More

by Susieque2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Atwater, Troy Cass
Nov 13, 2018 -

Stanley Ford - Sweetwater responded

Thank you for your 5-Star rating regarding Service your experience! We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

November 08, 2018

TRUST HIM WITH MY ELDERLY PARENTS When you get that phone call from your 77 year old mother that they are broke down in front of a Ford store 4 hours away from home and your heart sink More

by live and laugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter, Jeffrey Morgan
Nov 13, 2018 -

Stanley Ford - Sweetwater responded

Rick, Thank you so much for the great review. We were honored to be of service to your Mother, we just believe in doing right by all! We're glad to hear that Jeff and his team got your Mother back home safely!! Thanks again!

November 07, 2018

Polite, kind & curtious The overall exsperance was good. Called and got in fast. Was greeted with kindness. Loved the smiley face on the sticker for the oil change. Thank Y More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Crosson, Randell Turney, Troy Schroedter
Nov 13, 2018 -

Stanley Ford - Sweetwater responded

Naomi, thank you for taking the time to share your Service experience. We are pleased to know you enjoyed your purchase experience. We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

November 06, 2018

Very helpful! Troy was very prompt and helpful in getting my tire repaired. I enjoyed my experience in the service department very much. Will recommend to friends a More

by Ssmith01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Smith, Troy Schroedter
Nov 18, 2018 -

Stanley Ford - Sweetwater responded

Thanks, for this fantastic review. Glad to hear Troy and Travis were so helpful! We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

November 06, 2018

VERY FRIENDLY !!! Troy Schroedter was very quick and knowledgeable in getting our vehicles in and serviced, he has a Great personality, is very friendly and mad us fee More

by SJ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter
Nov 13, 2018 -

Stanley Ford - Sweetwater responded

Thank you for taking the time to share your Service experience regarding Troy. Thank you again. We appreciate your business!

November 06, 2018

Humble I was In a jam and needed help!! Troy Schroedter and crew helped me tremendously, in more ways than one!! Thankful for him and his team. More

by SweetT79
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter
Nov 13, 2018 -

Stanley Ford - Sweetwater responded

Thank you for your 5-Star rating regarding Troy and his crew! Happy to serve! We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

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