Star Buick GMC Quakertown

I came to Star with a strict budget and a specific idea for the type of car we needed for our family. Curt was top notch from the start, listening to our needs and showing us cars that were in our price r for the type of car we needed for our family. Curt was top notch from the start, listening to our needs and showing us cars that were in our price range and with the features we needed. He brought in a car from one of their other dealerships for us to test drive, which ended up being the car we bought. Curt made sure we had everything we needed as far as the car goes. Tom Lawrence crunched numbers like no one else, coming up with a deal that blew me away. They knew what i wanted to pay and got extremely creative to make sure i was able to purchase this vehicle. A very open and honest experience which does not usually happen when it comes to car sales. I plan to make all my future purchases through Star Dealerships because of this. This part of the story put this dealerships over the top as far as I am concerned. On the night before i was to purchase the car and trade my old car in, i wanted to change the brake pads to give them a fresh set as a courtesy and of course a brake caliper locked up. I called Tom Lawrence and explained the situation and without hesitation he said not to worry that he would send a tow truck over in the morning to pick up the car and the dealership would replace the brake caliper. He also said it would not affect the trade in value. I then asked for a huge favor because i would now need a car for work the next day until we could sign the papers that evening. Again without hesitation they let me use the Acadia i was going to purchase for the day. They went above and beyond the call of service here and I was very appreciative. Once again I could not have asked for a better experience in buying a used car from Curt and Tom at Star. More

This may not be the way you would lease a car, but I had my reasons. When my 2007 Cadillac DTS came off lease, there was no comparible Cadillac sedan available. I was told that there would be an XTS but my reasons. When my 2007 Cadillac DTS came off lease, there was no comparible Cadillac sedan available. I was told that there would be an XTS but I would have to wait a year. So I purchased my DTS. In 2012 I started paying attention to the Cadillac new car ads and found the information on the XTS. I poured over that information for many months and was really fasinated with CUE. I read everything I could get my hands on about CUE and the new XTS until finally at the end of December I decided that my DTS was ready to go. My husband had leased a Cadillac SRX from Star Cars about 18 months ago and that's where I purchased my DTS after it came off lease. I wanted to deal with the young man who my husband had dealt with but he was no longer at Star Cars when we walked in, but this other very nice young man, CURT COFFEY greeted us, so I was willing to work with him. I told Curt exactly what I wanted and said that I had done my research so he should not try to get me something I wasn't interested in. What were the chances that he would have the exact car in inventory? I was prepared to wait if what I wanted was not immediately available. Guess what, Star Cars had exactly what I wanted. So of course, Curt wanted to show it to me immediately and wanted me to drive it. But I said "NO". I had made up my mind that the only way I would lease or buy the Cadillac of my dreams was if I could afford it. So I told Curt that the only way I would drive the car would be if I was the owner. So we had to make a deal first that I could afford before I would even sit in the car. A couple hours later, I was the owner of my leased 2013 Cadillac XTS, Crimson Red with a sun roof and my new friend CUE. During the negotiation time, I got to know Curt very well. He had moved to the area to take care of his mother. Being an older woman myself, I was interested in knowing how he came to make that kind of a decision. Needless to say, by the time I learned everything I could about Curt and his family, I felt like we were long time friends. Since the lease deal in December, I have had occasion to go to the service department at Star Cars. On one such occasion, I came across an 84 year old woman, also waiting to have her car serviced. She and I started up a conversation and by the time my car was finished, she and I hugged and wished each other good health for a long time. So not only are the employees overboard special at Star Cars, they even have special customers in their service department. Catherine A. Wick More

This is a top notch car dealership. Everything couldn't have gone easier when buying our new car. They were very knowlegeable and extremely friendly. I will defintely be buying my next carthere as well. have gone easier when buying our new car. They were very knowlegeable and extremely friendly. I will defintely be buying my next carthere as well. More

I was looking to get a price on a brand new ATS and they kept trying to push me into a dealer used car with 800 miles and sell it as new The shocking part wasn't even that they were attempting to manipulat kept trying to push me into a dealer used car with 800 miles and sell it as new The shocking part wasn't even that they were attempting to manipulate me into purchasing a used car as new, but in the fact that the price they demanded was exactly the same as a true new car. The games played at this dealership are some of the worst I've seen and despite my clear instruction on what I was looking for, they pushed everything but what I wanted. There was no desire to please me as a customer, just to make me another sucker-sale. I can't imagine the reviews on the site from other buyers or potential buyers are 100% factual. This one is. ***Update...The founder of the dealership reached out to me. She was very pleasant, helpful, and understanding of the situation. We are seeing what we can do to rectify the situation. Details to come... More

I stopped several times at Star GMC Quakertown looking for used cars and was approached by Curt Coffey, salesman. He guided me through several options for a quality used SUV. Ultimately, I settled for a for used cars and was approached by Curt Coffey, salesman. He guided me through several options for a quality used SUV. Ultimately, I settled for a 2007 GMC Yukon Denali. Curt took the time to explain everything on the vehicle, was very courteous and pleasant to work with. After the sale, he kept in touch with me to make sure that everything was OK with the vehicle. In my opinion Curt is a 5 star salesman and I would recommend him and the dealership to anyone who is in the market for a new or used vehicle. The quality of the service work that was performed at your dealership was excellent and the service department was very helpful with any questions I had pertaining to the vehicle. Ralph Nasatka Zionsville, PA More

My experience with Star was fantastic. From beginning to end, they were a pleasure to work with. From Tom Lawrence making the deal to Charlie Wismer who spent as much time needed to help me transition into end, they were a pleasure to work with. From Tom Lawrence making the deal to Charlie Wismer who spent as much time needed to help me transition into my new car. I would highly recommend them to anyone who asks and look forward to doing business again with them in the future. More

After visiting the dealer several times, we decided to purchase our vehicle at this dealership because they came highly recommended by the service manager(Angelo) at Star Buick in Hecktown. Our salesman purchase our vehicle at this dealership because they came highly recommended by the service manager(Angelo) at Star Buick in Hecktown. Our salesman (Andrew Bowman) was very helpful with the process of buying our new Cadillac. More

Would highly recommend David Weiss to others looking for a new vehicle. He made the experience stress free and very efficient. I was able to find the vehicle I wanted and take it home in a hsort period of a new vehicle. He made the experience stress free and very efficient. I was able to find the vehicle I wanted and take it home in a hsort period of time. More

Dave was very devoted to trying to find us a vehicle that meets our needs. He was extremely accommodating and patient in working with us. It was overall a very pleasant experience. meets our needs. He was extremely accommodating and patient in working with us. It was overall a very pleasant experience. More

Curt was very friendly and professional. He set up a demo ride and answered all our questions concerning the car. He even had some background on the previous ownership because the woman was his customer. We ride and answered all our questions concerning the car. He even had some background on the previous ownership because the woman was his customer. We were very pleased with the car. Our only complaint was that we thought an extended warranty was included in our deal. We found out from Frank that it was not and an additional $2300 had been included in our payment. But Frank did not pressure us in any way and when we indicated we no longer wanted the extended warranty he wrote up a new bill of sale which reduced our payments appreciably. So although we were not happy about having to pay extra for the warranty, we were satisfied with the way Frank handled it. More