1,269 Reviews of Star Hyundai - Service Center
Consistent Service Have been bringing my Hyundai Elantra for general service for the past 6 years and service has been consistent. Very satisfied with service. Will co Have been bringing my Hyundai Elantra for general service for the past 6 years and service has been consistent. Very satisfied with service. Will continue to come back. More
Grade A customer service from Daliana at the Star SC The young lady Daliana that wrote everything up was amazing. I will def come back for service again. I also got my car back in a timely manner. The young lady Daliana that wrote everything up was amazing. I will def come back for service again. I also got my car back in a timely manner. More
Quick and friendly service I had an amazing experience from Mr. Kim. My tire got flattened so the spare tire was on from local tire store. I went to Star car service center t I had an amazing experience from Mr. Kim. My tire got flattened so the spare tire was on from local tire store. I went to Star car service center to change to a new tire. Mr Kim approached to me and helped me to get a new tire. I don’t know much about a car but he explained me how to deal with a problem and the process of the service kindly. I felt so thankful. It was amazing experience. Thank you again. More
Great efficient service The office or waiting area of this service center is renovated, which is a great change. I worked with Mr. Kim who received my work order. He was ver The office or waiting area of this service center is renovated, which is a great change. I worked with Mr. Kim who received my work order. He was very helpful. Service was efficient. I don’t think I spent more than a hour at the service center from start to finish. It’s great to be in and out. More
“Steer” clear of this service center Absolutely horrible! Complete waste of time spent countless hours and money waiting for them to fix my car that they never fixed properly. What shoul Absolutely horrible! Complete waste of time spent countless hours and money waiting for them to fix my car that they never fixed properly. What should have been fixed in one day took three day long visits. They changed all four tires but didn’t rebalance tires the first time. They don’t even have tires in stock and wanted me to come back the following day. Brought the car back for that to be done. once that was completed it needed wheel alignment. Took it back for a third time I was told it would take an hour and a half but it needs to bd taken to another location because they don’t do wheel alignments and only one tech does it. After an hour and a half my car was still sitting at the service center with no time frame of when the tech would arrive. Took my car and left to go elsewhere. Service personnel are unprofessional I was sitting in waiting room with my arm under my chin resting on my knee reading an article on my phone and the service guy who checks in your vehicle in the morning comes in and hits my arm from under my chin without reason thinking he’d be funny but it wasn’t because I bit my tongue because it was unexpected. More
Efficient The atmosphere was clean and friendly. All questions were answered without the feeling of being rushed. From the receptionist to the manager I was r The atmosphere was clean and friendly. All questions were answered without the feeling of being rushed. From the receptionist to the manager I was respectfully responded to. Ken the manager was particularly nice. More
Outstanding The service advisor kim was outstanding the service was done in very excel rate I would recommend the service shop and sales department to my friends The service advisor kim was outstanding the service was done in very excel rate I would recommend the service shop and sales department to my friends and family More
Hyundai Service There are new customer service reps there since the last time I visited. They're not jaded yet. The young man I dealt with was very pleasant and worke There are new customer service reps there since the last time I visited. They're not jaded yet. The young man I dealt with was very pleasant and worked with me on my requests. More
Great Service Great service, friendly staff, well organized This is the place to go. They get you in and out in a timely matter. I’m a very happy customer Great service, friendly staff, well organized This is the place to go. They get you in and out in a timely matter. I’m a very happy customer More
Excellent service I really like the promptness of the service. I would gladly go back. I have been served so fast in my entire life. Thank you. I really like the promptness of the service. I would gladly go back. I have been served so fast in my entire life. Thank you. More