Star Hyundai - Service Center

Best review The auto dealer was fair and did not push any other services I did not need for the day. Service was fast and efficient. Thank you The auto dealer was fair and did not push any other services I did not need for the day. Service was fast and efficient. Thank you More

Another great service experience at Star Hyundai! I was doing a routine oil change and inspection so I wasn't really expecting anything major to be done to my vehicle. What I did gre at Star Hyundai! I was doing a routine oil change and inspection so I wasn't really expecting anything major to be done to my vehicle. What I did greatly appreciate about this experience over others is that my Service Advisor Kim was very helpful and made to sure advise me on the maintenance services I currently pay for and ways to take advantage of certain offerings and incentives. Definitely can say they make an effort for a transparent and trustworthy service experience! More

Extremely Satisfied I realize that the issue I was having, the clock spring, was not one of the more usual service calls. I am so grateful that it is now fixed. The servi I realize that the issue I was having, the clock spring, was not one of the more usual service calls. I am so grateful that it is now fixed. The service agent that helped me was truly professional at her job. The waiting area was comfortable and the coffee was good. What else can I say? More

Great customer service The staff is courteous and professional. They explained everything really well. Their waiting area has free coffee. Great customer service and so I w The staff is courteous and professional. They explained everything really well. Their waiting area has free coffee. Great customer service and so I will come back to this place. Just wish this place was opened on Saturdays! More

First service 2018 Hyundai Tucson Brought our new 2018 Hyundai Tucson 1.6T in after 3 months for its 1st oil and filter change. Daliana, our service advisor was courteous and professio Brought our new 2018 Hyundai Tucson 1.6T in after 3 months for its 1st oil and filter change. Daliana, our service advisor was courteous and professional. 8AM appointment, took the car immediately and we were out in under an hour. More

Excellent service and customer service This review was for a service visit to correct a Hyundai recall that was installed did not operate as it should have. Star Hyundai took care of me as This review was for a service visit to correct a Hyundai recall that was installed did not operate as it should have. Star Hyundai took care of me as expeditiously as possible and when the parts were available to correct the problem they got me up and running and back in my vehicle immediately! They were happy to answer any questions I had or keep me informed of any status updates. My satisfaction and concerns were a priority to them and they did everything (and more) within their power to address them. A special thank you to the service manager Ed Thornton who went above and beyond in the process! Also, thanks to my advisor Joe D. More organizations should operate like they do, making customer satisfaction a priority. More

Great experience Great service. Explained things thoroughly, Real nice. Gave me a discount based on the work I got. Reception area really nice and clean. I was helpe Great service. Explained things thoroughly, Real nice. Gave me a discount based on the work I got. Reception area really nice and clean. I was helped immediately without waiting. More

Satisfied Customer My vehicle needed a bunch of things done to it and they delivered.I'm so pleased with their work and with the peace of mind knowing I'm driving a car My vehicle needed a bunch of things done to it and they delivered.I'm so pleased with their work and with the peace of mind knowing I'm driving a car that will not konk out on me. Thank you guys again for the exceptional work! More

IMPROVED!!!! I have been here before but bad experiences in the past made me stop coming here for service but it's been a few years and I figured I'd give it anoth I have been here before but bad experiences in the past made me stop coming here for service but it's been a few years and I figured I'd give it another chance, glad I did, from the assessment when I came to explain what issues I was having, the young man who took my information came outside and looked at the car, gave it a walk around, explained to me what might be happening but assured me they could all be solved, sat me down and asked me more detail about what I was experiencing and set my appointment, the next week, I brought the car in, all the issues weren't solved on the day of but I did get the scheduled maintainence done and one of the issues solved, the other 3 were simply the parts were not there and would be coming in a couple days, the young lady who helped me on service day was very night and very informative, she was awesome, this crew is sooooooo much better than the crew that was there a couple years back, I hated this service center now, honestly, I don't see myself getting work done anywhere else. I can't remember their names, I'm sorry... a young and super helpful Asian man first visit and young and pleasant Hispanic lady second visit neither of whom are a day over 27. Both of them are awesome. More

Recall Service Car went in for recall. Out in 30 minutes. What's better than that? Person at reception, and people in billing department were efficient and courte Car went in for recall. Out in 30 minutes. What's better than that? Person at reception, and people in billing department were efficient and courteous. More