Star Hyundai - Service Center

Fast and courteous service!! I was very satisfied with the service. The new manager Ed was very accommodating. The receptionist, Jessica, was also pleasant and helpful. This servi I was very satisfied with the service. The new manager Ed was very accommodating. The receptionist, Jessica, was also pleasant and helpful. This service center has definitely improved. More

Quick and easy oil change Only needed an oil change for my 2017 Elantra. Service was fast and relatively inexpensive. Staff was friendly and helpful. Topped off car's liquid Only needed an oil change for my 2017 Elantra. Service was fast and relatively inexpensive. Staff was friendly and helpful. Topped off car's liquids as expected. More

Receptionist Need new girl answering the phone she never made appointment the first time. Had to re-make the appointment when no-one showed up to my house! I was w Need new girl answering the phone she never made appointment the first time. Had to re-make the appointment when no-one showed up to my house! I was waiting! More

Service My wheel locks that were purchased/came with the car directly from Star Hyundai had to be damaged and removed since they were unable to get them off t My wheel locks that were purchased/came with the car directly from Star Hyundai had to be damaged and removed since they were unable to get them off the correct way. I was not offered a replacement or reimbursement. And I was charged a removal fee. And it is also not under warranty which I think is a bit ridiculous More

my first experience was great. my service advisor was understanding of my problem. I was pleased that my first visit was gratis. my service advisor explained all the work that was d my service advisor was understanding of my problem. I was pleased that my first visit was gratis. my service advisor explained all the work that was done. More

I met Mr. Kim and he was very kind to help all process Thanks for finding the problem and helping to fix the problem. Good listener with detail conversation. I recommend Mr. Kim and a lady also was kind. Thanks for finding the problem and helping to fix the problem. Good listener with detail conversation. I recommend Mr. Kim and a lady also was kind. More

New Car Philp is amazing to say the least! not only is he very respectful and friendly, but he was very helpful in getting us into the perfect car. This is ou Philp is amazing to say the least! not only is he very respectful and friendly, but he was very helpful in getting us into the perfect car. This is our third car with Hyundai and we have been very have with the service. More

Easy peasy Staff always courteous and helpful. The man who greets you is so nice and always pleasant. The waiting room is comfortable and updated with WiFi . Staff always courteous and helpful. The man who greets you is so nice and always pleasant. The waiting room is comfortable and updated with WiFi . More

My Elantra I've brought my Elantra there and only there since 2010. Never a problem and always courteous. Always get the appointment I want and convenient to get I've brought my Elantra there and only there since 2010. Never a problem and always courteous. Always get the appointment I want and convenient to get there More

Gary Service Call Noticed headlight out and needed to go to dealer. Phoned just before noon and was told by the woman handling incoming calls that service department w Noticed headlight out and needed to go to dealer. Phoned just before noon and was told by the woman handling incoming calls that service department was too busy to take me. I insisted that she ask the service advisors since I needed only a headlight and this was a safety issue. She reluctantly agreed, put me on hold so that she could ask. The response was yes, it is OK. When I arrived at the facility I was greeted with the usual courtesy and Byungju Kim took immediate action writing up my issue. He check the lights and then asked if there was anything else I needed so I had my routine service performed. He also brought to my attention a recall that needed to be performed. While waiting my son and I took a walk in the neighborhood, found a nice restaurant and were enjoying lunch when Mr. Kim phoned to let me know the job was complete. When I informed him that we were finishing lunch he immediately told me to take my time that there wasn't any rush. In conclusion, the service department employees did a great job, but the receptionist needs further training. More