Star Hyundai - Service Center

Why make an appointment if you have to wait 2 hours for an oil change. Don’t forget about the dangerous electric heater that blows the fuse when you plug it in….,.,,NO HEAT! Employees in garage not weari an oil change. Don’t forget about the dangerous electric heater that blows the fuse when you plug it in….,.,,NO HEAT! Employees in garage not wearing masks? More

The entire staff is first class! And, Jessica Santana is a first class employee, and a lovely and kind and considerate person,too! a first class employee, and a lovely and kind and considerate person,too! More

Jessica was knowledgeable, professional and very courteous, and explained everything in detail. BUT this is the 2nd time in one week, that I went to have Blind Spot Sensor fixed. AND one day late courteous, and explained everything in detail. BUT this is the 2nd time in one week, that I went to have Blind Spot Sensor fixed. AND one day later, and It's Malfunctioning AGAIN! Can't believe I have to return to service department a THRD time. GRRR ! . Especially, since both times I was there, they were understaffed and I waited 4 HOURS in a room with no heat. And they couldn't keep the portable heaters on, because they kept causing a fuse to blow, and room lights would go out. I pity that poor receptionist who has to sit there in that freezing room all day. It was 14 degrees and it felt nearly as cold inside that room. I had to keep my coat AND GLOVES on the whole time since the chill was so bad!! I think Star Hyundai should make this a priority & get that room heated for the comfort of its customers & employees. AND, hire more staff or schedule less appointments. VERY disappointed and DREADING returning to get this sensor replaced. I may very well be taking these service visits into consideration when my lease is up in 20 months. Not a happy customer right now...especially since I paid an extra $1000 to get a Tucson with Blind Spot sensors & am going on 3 months ( & who knows for how much longer?!) without this feature which I miss dearly. Star Hyundai definitely needs to address these problems. More

Little wait but this pandemic situation I understand. Crews are very nice and every minute keep updating to me. Crews are very nice and every minute keep updating to me. More

Amazing wonderful the best I love it so much no games at all the work is great all the work is great More

They do a oil change and tire rotation in a least one hour, very fast and responsable hour, very fast and responsable More

Great service center, the service rep always very professional and have plenty knowledge about the vehicles professional and have plenty knowledge about the vehicles More

Everyone there was very helpful and accommodating and I was surprised how quickly the work was finished was surprised how quickly the work was finished More

The service was acceptable; however, the service center was deplorable. It was absolutely freezing and the small heater kept blowing a fuse. was deplorable. It was absolutely freezing and the small heater kept blowing a fuse. More

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