Star Mazda

Room for improvement This is a quality service center that does a good job with a terrific manager, so I'm hoping this review gets them back on the right track. Long waiti This is a quality service center that does a good job with a terrific manager, so I'm hoping this review gets them back on the right track. Long waiting lines to get my car accepted (40 mins) despite making an appointment, due to clear understaffing. Whether or not it was a transitional time for workers, there were kiosks that were clearly empty and only two service people available. Mr. Madison did a terrific job welcoming me and taking my order. There were problems with my Lyft however, which while is not in their control, didn't help the mood, and again when I returned to pick up the car, I was handed the wrong keys at first, which I flagged for them, then was told to go get my car out front. After walking around and clicking the lock button to honk the horn, my car was nowhere to be found, because they hadn't pulled it out yet. Could have been an off day for them, again, very friendly and professional, but highly unorganized on this visit, and clearly under staffed. More

Very helpful and to the point! Was in and out in 3 hours The team was really helpful! Brian was attentive and great, and Don was super clear and kind. Made the process very easy and straightforward. I would The team was really helpful! Brian was attentive and great, and Don was super clear and kind. Made the process very easy and straightforward. I would highly recommend Star Mazda to others. More

Highly recommend 🌟 We went to buy my son a car and had driven almost an hour to get there. Although it was almost closing time we were treated with the upmost respect an We went to buy my son a car and had driven almost an hour to get there. Although it was almost closing time we were treated with the upmost respect and given great customer service by all! Thx for not being the typical stereotype that so many dealerships have you guys rocked!!! More

Car Service Craig was very friendly and responsive to my needs of why I came here in the first place. He was thorough in his explanation of what would be done and Craig was very friendly and responsive to my needs of why I came here in the first place. He was thorough in his explanation of what would be done and what the results were and made sure I was satisfied before leaving. More

10,000 mile service Nate was really helpful. He expedited my service because i had another appointment. He helped me figure out how to measure gas mileage per tank Nate was really helpful. He expedited my service because i had another appointment. He helped me figure out how to measure gas mileage per tank More

Great New Car Buying Experience Was a great experience buying a new car from Star Mazda. Worked on the deal with Brian Kim and Kyle Groom. Brian was able to find me a car with the o Was a great experience buying a new car from Star Mazda. Worked on the deal with Brian Kim and Kyle Groom. Brian was able to find me a car with the options and color I wanted. I really liked being able to do all the negotiations over the phone and by text message. Kyle the Internet Manager promptly answered all my questions and texted me all the information about the car I requested. I was pleasantly surprised that Kyle beat the price I received from a dealer far from home and was able to buy the car at the exact price he quoted. I went to the dealer on short notice and Kyle was able to have the car quickly prepped and ready for delivery. Kyle was very personable and straight forward and got me through the initial purchasing process quickly. Don McCurdy, the Finance Manager was efficient and not pushy at all. The car looked great and Kyle went over all the features of the car and the infotainment system. I highly recommend Star Mazda, Brian, Kyle and Don. More

Recall repair Service staff was courteous and helpful. Mr. Dominuez answered my question with respect. He immediately notified me when recall repair on my car was Service staff was courteous and helpful. Mr. Dominuez answered my question with respect. He immediately notified me when recall repair on my car was completed. More

Great Service! Nathon was great! Diagnosed the problem quickly, ordered parts and had it repaired and ready when promised. Since they needed to keep my car overnig Nathon was great! Diagnosed the problem quickly, ordered parts and had it repaired and ready when promised. Since they needed to keep my car overnight, he provided me with a loaner car. He also kept me posted throughout. More

Amazing!! Had an amazing experience at Star Mazda, and left with a new CX-5 thanks to the helpful sales staff! Kyle was amazingly helpful and patient throughout Had an amazing experience at Star Mazda, and left with a new CX-5 thanks to the helpful sales staff! Kyle was amazingly helpful and patient throughout the entire process, answering any questions I had. I was blown away by his professionalism and charismatic nature. Out of all the dealerships I went to in search for a new car, this one takes the cake, with the nicest sales staff I’ve ever encountered, making sure that even if no one was available, that I was comfortable. We weren’t waiting for too long, after three busy employees approached us and promised to call an available salesman, which took only a few minutes. Kyle then helped me throughout the process—Test driving, questions, concerns—Everything I’d possibly need to know. He is an exceptional salesman and a great person! More

Great to come here I'm glad to see nathon is back. He is always very helpful, and knowledgeable. Great price for the job that was done. Nathon even got me a number for a I'm glad to see nathon is back. He is always very helpful, and knowledgeable. Great price for the job that was done. Nathon even got me a number for a dent guy😜 More