
Star Mazda
Glendale, CA

Filter Reviews by Keyword
By Type
736 Reviews of Star Mazda
Love Star Mazda Totally recommend you guys. Everyone was very helpful and had knowledge of all of their cars. I love the car that I bought, I couldn’t have asked for Totally recommend you guys. Everyone was very helpful and had knowledge of all of their cars. I love the car that I bought, I couldn’t have asked for a better car. More
Great service. Very friendly and no long waits. I tried Star Mazda after having several bad experiences with another dealership. They were fantastic and will be switching my servicing over to them. I tried Star Mazda after having several bad experiences with another dealership. They were fantastic and will be switching my servicing over to them. I would highly recommend them. More
Wow! What a crew! Craig was amazingly helpful and kind! I hope we get to continue working with him each time we go there. Great service and cool dude! Israel sold us th Craig was amazingly helpful and kind! I hope we get to continue working with him each time we go there. Great service and cool dude! Israel sold us the car and he even came out to say hi! It feels like people really care here! More
Fast, friendly, helpful and proffessional! This was my first experience at Star Mazda service center. Great customer service and fast no nonsense work. David Gomez was fabulous. Thanks David! This was my first experience at Star Mazda service center. Great customer service and fast no nonsense work. David Gomez was fabulous. Thanks David! Look forward to all future service exchanges! More
Excellent service! Had my 10,000 maintenance checkup. Always impressed with the service staff. David was friendly and made it easy. Israel was a pleasure to visit. Had my 10,000 maintenance checkup. Always impressed with the service staff. David was friendly and made it easy. Israel was a pleasure to visit. More
Friendly& Honest My first experience at Star Mazda was awesome thanks to Roy and Craig. They were pretty busy so Craig called a Lyft so that I could walk around the Am My first experience at Star Mazda was awesome thanks to Roy and Craig. They were pretty busy so Craig called a Lyft so that I could walk around the Americana while I waited. The fix ended up being very simple and they didn't charge me a dime to determine what was wrong (the gas cap was loose). I was relieved, and to top it all off they even washed my car! Obviously I couldn't be happier. Five stars all around, I will definitely be back! More
Best purchase experience ever Star Mazda was the second place I visited for my new car. Really competitive price and really professional sales. Also great customer service after pu Star Mazda was the second place I visited for my new car. Really competitive price and really professional sales. Also great customer service after purchase. Would recommend to friends. More
Courteous, Efficient & Understanding Star Mazda was by far the best dealer I visited during my car shopping experience. This was the only place that I felt the staff truly listened to my Star Mazda was by far the best dealer I visited during my car shopping experience. This was the only place that I felt the staff truly listened to my desires and gave honest feedback about pricing and trims for vehicles that would suit my needs. The sales team did not push me to tell them about what I wanted my monthly payments to be, and instead guided me to first find a car I liked before ever discussing pricing options. It just so happens I also fell in love with some of the cars, and from that point forward I had a great experience in finding a finance plan that fit my budget and never once felt pressured to do something out of my limits or comfort zone. Abiel, Francisco and Israel were all incredibly welcoming, kind and helpful. Even Don made the finance signing quick and fun. More
Great Service Sales and service at this dealership are top notch. I bought and service my vehicle here Don’t hesitate to stop by and see for yourself. Sales and service at this dealership are top notch. I bought and service my vehicle here Don’t hesitate to stop by and see for yourself. More
Far and away the best experience I've ever had car buying This is about my sixth lifetime new-car purchase and was far and away the best experience I've had car buying. For once there were no surprises. I sub This is about my sixth lifetime new-car purchase and was far and away the best experience I've had car buying. For once there were no surprises. I submitted a request for bids on a new Mazda6 Touring model through True Car. Of the three dealerships that responded only Star's John Maisyan followed up personally with a bid that had everything spelled out--no references to unspecified "additional costs." It didn't hurt that their total price was just shy of the lowest price shown on True Car for my model in my area. I had also run my trade-in through Kelly Blue Book for an Instant Cash offer. As it happened, an offer for my trade-in also came from Star and was also very favorable. I made an appointment with John. I brought prinouts of his bid as well as the Kelly Blue Book offer and we were off and running. I kept waiting for the other shoe to drop and it never did. The car was in stock, the bid was honored as written as was the KBB offer on my trade-in. Jon Mach stepped in briefly to propose an easy solution to a minor hitch on my trade-in. Everything was going so smoothly it only made me look ahead with dread to the F&I meeting, but Ryan, who handled the transaction, put me at ease immediately. He didn't unduly push any of the cost-added extras. He had a (pretty cool) digital desktop that allowed easy review and response to the various offers for extended coverage and the handful of transfer documents that I was able to initial and sign digitally. Throughout he completely and clearly explained everything and gave me as much time as I needed to read and ask questions right up to the sales contract itself. Afterwards, John took as much time as I needed to walk me through the car features with a special emphasis on features that differed from and are the same as those on my trade-in. If you're looking at Mazdas in LA, Star should definitely be on your list of dealerships to check out. More