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Star Motor Cars - Service Center

Houston, TX

4.8
415 Reviews

415 Reviews of Star Motor Cars - Service Center

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November 15, 2023

Was able to take me in right away and fix my problem the same day. More

by nanhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scherler, Allen Anejo, Eddie O'Neal, Howard Diskin, Richard Wahl, Bradley Nolen
November 15, 2023

Great sevice from Teresa Smart to quickly get a damaged tire repaced. Highly recommended for Mercedes. More

by DONAUCOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 14, 2023

Kept in frequent contact and did an excellent job on my repair. Clean car waiting for me when it was time to pick up. More

by KAJ.RAWSTRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
November 13, 2023

Teressa in the Mercedes Service Dept. consistently provides outstanding customer service and an appreciation of knowing repeat buyers. I will only buy my cars from Star. More

by RANDY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie O'Neal, Chad May
November 11, 2023

The service I receive is always excellent. I love Star Motors they are all professionals. More

by deanna2cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Smart, Howard Diskin, Chad May
November 09, 2023

Friendly & Helpful ! That pretty well says it all! You can add more words if you want to, but what’s the point? More

by LLYDICK
Recommend Dealer
Yes
Employees Worked With
Pay me and I’ll tell.
November 08, 2023

Showed up as a walk in for a tire problem and Teresa took care of things quickly and kept me informed along the way. More

by jaydavis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
November 07, 2023

Great service! Friendly and very professional. I like that they offer a loaner car to clients. More

by GBROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Seureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie O'Neal, Chad May
November 04, 2023

Tim Locasio provided me with excellent service and frequent updates. It's good to have him back. More

by Phil Russom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Locasio
October 29, 2023

Theresa Smart is a very efficient service manager and always provides expert guidance . Th work on my car is done on time and with out any "return trips".. Very happy! More

by coachgavrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Smart
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