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Star Motor Cars - Service Center

Houston, TX

4.8
407 Reviews

407 Reviews of Star Motor Cars - Service Center

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November 04, 2023

Tim Locasio provided me with excellent service and frequent updates. It's good to have him back. More

by Phil Russom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Locasio
October 29, 2023

Theresa Smart is a very efficient service manager and always provides expert guidance . Th work on my car is done on time and with out any "return trips".. Very happy! More

by coachgavrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Smart
October 28, 2023

Excellent, friendly and competent throughout. If you own an Aston Martin, this is the place to bring your car. More

by Roland B.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wahl
October 27, 2023

Rick, the service advisor there, is a real asset to the organization. Takes the time to listen and understand. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick (in Volvo service), Tony Scherler
October 26, 2023

Teresa Smart has consistently done an exceptional job in providing service for our vehicles for a number of years. Absolutely second to none! More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smart
October 24, 2023

Best service department ever! Mike and Carlos and Theresa are always polite, knowledgeable and efficient. More

by Maren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
October 21, 2023

Mike Fuentes is my service person and he is always pleasant to work with. Everyone I've ever had contact with at Star Motors has been helpful and friendly. More

by mbtinbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fuentes
October 21, 2023

Michael was great communicated clearly. Very disappointed when I got my car home to see how dirty the inside was with greasy finger prints. More

by MB14TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
October 21, 2023

I have been Star Motor's customer for 12 years now. My service advisor is very courteous and accommodating. He is very helpful. More

by ALI.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
October 21, 2023

Service is outstanding. Team is very attentive and thoroughly. I have been a customer since 2096 when I bought my DB9. More

by Laurence.Daspit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wahl
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