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Star Nissan - Service Center

Bayside, NY

4.7
2,619 Reviews

2,619 Reviews of Star Nissan - Service Center

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November 06, 2022

Free WIFI while you wait. I was able to get some work done! Service went well. More

by CG10029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Star Nissan responded

Hello there, we are thrilled that your service visit went well with our team at Star Nissan. It made us happy to read that you were able to get some work done using the free Wi-Fi. Thank you for doing business with us.

November 04, 2022

A total pleasure. In and out with ease. Great service team. Excellent location. Clean waiting room with TV. Fresh hot coffee, etc... More

by Pink Floyd Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Star Nissan responded

Our staff is overjoyed to know that you had such a top-notch experience with our employees. We very much appreciate your contributing this high review of our location online on DealerRater. Thank you for being our customer.

November 02, 2022

Great Customer Service, Which Started As Soon As I Walked Through The Door And Didn't Stop All The Way Through Delivery Of The Car. More

by Unstitched
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sookram
Nov 05, 2022 -

Star Nissan responded

Hello, thank you for this amazing feedback. Learning about your experience here at Star Nissan is a wonderful feeling. We appreciate your kind words and your business. For additional questions or help, please feel free to contact us anytime. Have an exceptional day.

November 02, 2022

Agent the took my information in front desk who sent my car to do diagnostic regardless to my transmission very bad service anunprofessional watching video on his phone instead of taking care of the custom More

by VINNY11367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ABEL A BAIRES 0147
Nov 03, 2022 -

VINNY11367 responded

I ask him questions abut my car he right away said to me i don't know because he want the easy work that way he dont answer my problems and i want to tells him my car problem he don't lessen to me he said the going to call you day after so i left and go home and i just get home the call me and said if you want to fix it cost to you $495 very bad service personal only one person was nice the manager name runny

October 31, 2022

Reliable and timely service - Star Nissan always has provided good and trustworthy service to my nissans. More

by BWALLITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Star Nissan responded

Hello. We're pleased to learn that our Service Team provided you with a reliable and timely service. We hope you continue to choose Star Nissan for all your automotive needs.

October 31, 2022

Communication was good as was the information provided to complete payment for a tire installation. More

by beezerly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy (Service) 5 stars
Nov 03, 2022 -

Star Nissan responded

Hello, we are happy that our Service Team could meet your expectations on communication as well as your tire installation process. Thank you for allowing Star Nissan to serve you. Have a great day!

October 31, 2022

I showed up on a Saturday morning without an appointment and the attendant welcomed me . Angela at the counter was very sweet and professional .I went in for an oil change and a visual inspection of the v More

by guyana15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
Nov 03, 2022 -

Star Nissan responded

We're happy you found our Service Team to be so supportive during your visit here at Star Nissan. Our team strives to deliver an excellent experience and we're glad you found this to be the case during your visit. Thank you for the five stars and if you have further automotive needs or questions, please reach out!

October 30, 2022

I paid over $6,000. 00 picked up my car 2months later And the tire sensor light was still on So they had MORE than enough time to make sure my tire sensor light was off More

by OutOfPocketCashPayment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Star Nissan responded

Hello, We value your business and know that I take your feedback seriously. I hope to have the chance to speak with you regarding your feedback on the transmission repair service. Please send me an email with your preferred contact information. I look forward to hearing from you. Kind regards, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

October 28, 2022

Very good work and excellent customer service. I was very pleased with the way I was treated. More

by NILDA777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Star Nissan responded

Star Nissan is so happy to learn that you had a great visit with us. We hope to be of service in the future and hope your day is incredible. Take care.

October 26, 2022

They took too much time repairing my car 6 hours and my car steel bad …now they do something wrong and I have another problem … I have to pick up my Dougherty from school . And they can’t not bring me a ri More

by SAMILPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abel
Oct 28, 2022 -

Star Nissan responded

Hello, Thank you for sharing your recent visit here with our Service Team. I would like to speak with you about the wait time to repair your vehicle. Could you email me your contact information so we can go into greater detail, please? Best, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

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