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Star Nissan - Service Center

Bayside, NY

4.7
2,614 Reviews
Call Service Center (888) 457-6717

2,614 Reviews of Star Nissan - Service Center

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September 26, 2022

When I got home home I noticed a fresh dent on the passenger side of my car More

by JACOB3BECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2022 -

Star Nissan responded

Hello, I would like to speak with you regarding your vehicle and recent visit. We take your satisfaction seriously, so please reach out to me when you have a moment to discuss this further. Thank you, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

Sep 29, 2022 -

JACOB3BECK responded

How could you possibly help me.

September 25, 2022

I went in to get my key fob reprogrammed and had to wait 5 hours and it still doesnt work. More

by CHAEICHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I dealt with.
Report | Print
Sep 26, 2022 -

Star Nissan responded

Hello, We appreciate you taking the time to share your review with us. I would like to discuss the timeliness of your visit and the service of your key fob. Please email me with your preferred method of contact. I look forward to speaking with you. Thank you, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

September 25, 2022

Professional and Comfortable,but I was waiting for long time than I expected(more than 6 hours). More

by DOKANG62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

Star Nissan responded

Hello, I would appreciate the chance to speak with you regarding the timeliness of your recent visit. When you have a moment, please feel free to reach out to me so that we can discuss your feedback. Best regards, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

September 25, 2022

Always feel welcomed and the manager is so hands on With the customers happy to be part of the Nissan family More

by YAYA6K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2022 -

Star Nissan responded

Hello! Our goal here at Star Nissan is to make sure everyone who visits us feels welcome. Thank you for your great five-star review. We are happy to read our Management Team was helpful and knowledgeable ensuring you received a positive dealership experience. We appreciate your business and look forward to helping with any future needs.

September 24, 2022

Angela my service advisor and Fernando my technician are the best. Love going there to see them. Waiting area is clean and has been remodeled. Coffee is great too. Got me in and out under 1 hour just for an More

by Jorge Ron-Suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela my service advisor and Fernando my technician
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Sep 26, 2022 -

Star Nissan responded

Jorge, we're pleased you enjoyed our clean, remodeled waiting area and the amenities offered here at Star Nissan. We strive for a high level of customer satisfaction, and our goal is to provide efficient and prompt service. Thank you for trusting our Service Team with your maintenance needs. Have a good day!

September 23, 2022

Awesome customer service from everything but especially Andy ! His a great worker and very knowledgeable!! Most definitely will be going back !! More

by Krysfig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
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Sep 24, 2022 -

Star Nissan responded

All of us here at Star Nissan are thrilled to learn you had a knowledgeable and professional experience during your recent visit. Thank you for being our customer and sharing your feedback. Please don't hesitate to reach out to us if you need any future auto-related needs.

September 23, 2022

Went to get an oil change an inspection and fix a flat, told them the flat is driver side rear tire, they checked the wrong tire? Then did check correct tire found a nail but did not fix waited an addition More

by timmac152000@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2022 -

Star Nissan responded

Hello! Thank you for bringing this to my attention. I would like the chance to speak with you to get more details about your most recent service visit. Can you please email me with your preferred contact information? I appreciate your time! Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

Sep 26, 2022 -

timmac152000@yahoo.com responded

(718) 755-6891

September 21, 2022

Service was fast and efficient. Staff were friendly as well. Would recommend to others. Cheers. More

by Iha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Star Nissan responded

Hi Iha, we are so glad your service experience here at Star Nissan was fast and efficient. Thank you so very much for this amazing review and allowing us to serve you.

September 19, 2022

Long wait times to get a simple oil change. Would prefer to have appointment next time More

by JHDEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Star Nissan responded

Hello, Our customers’ time is valuable to us, and I would like to learn more about your wait time for your oil change here at Star Nissan. Please email me at your earliest convenience with your preferred contact information to discuss this further. Diana Ljajcevic, Internet Sales Manager, dljajcevic@gmail.com

September 18, 2022

The staff is courteous. I like all of the upgrades to the facility and I like the remodeling. More

by ARNICA21035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asan
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Sep 19, 2022 -

Star Nissan responded

Hello, we are happy to know that you like all the upgrades and remodeling of Star Nissan and are pleased to deliver a courteous service. Thank you!

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