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Star Nissan - Service Center

Bayside, NY

4.7
2,590 Reviews
Call Service Center (888) 457-6717

2,590 Reviews of Star Nissan - Service Center

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August 09, 2022

Fast, knowledgeable, and friendly. Great customer service. Will be my service center for any future needs. Thanks More

by trturner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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Aug 09, 2022 -

Star Nissan responded

Thank you for your high star rating. We're happy to see that your experience with our Service Department was excellent! We are happy to hear you will continue to choose Star Nissan for all your automotive needs! Take care!

August 08, 2022

The nissan representative was very respectful and helpful. He explained very well what my car was having issues with . More

by JULY20_MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
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Aug 09, 2022 -

Star Nissan responded

Our Service Department team is delighted to know we could offer you a 5-star experience. Star Nissan wants to Thank you for your time and values your business.

Aug 09, 2022 -

JULY20_MG responded

Thank you

August 08, 2022

Service rep gave my dad a hard time when he brought my car in for complimentary oil change, stating that my car is a lease car and not qualified for free oil change and refused to check the system or give More

by Cristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
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Aug 09, 2022 -

Star Nissan responded

Thank you for taking the time to leave a review. We would like to learn more about your experience with us here at Star Nissan. Please give reach out to us with your preferred contact information. Thank you, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

August 08, 2022

great staffs. Clean waiting room and fast service. Only worst part is they charge surcharge for using credit card. More

by suraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
Report | Print
Aug 11, 2022 -

Star Nissan responded

Hello, I would like the opportunity to speak with you about your recent experience with us at Star Nissan. Can you please reach out to me directly so we can discuss this in greater detail? Thank you, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

August 07, 2022

Great service and very accommodating with you. On top of things when needed. Andy is the best! More

by MARIAFRAGIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Star Nissan responded

We are so happy we could assist you and provide you with great and accommodating service upon your visit with us. Your feedback is greatly valued and appreciated at Star Nissan.

August 07, 2022

repair my trasmation only tow days！good job. Thanks for Robert ，realy good service！nice persen More

by LISIQI1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Star Nissan responded

Thank you so much for doing business with us. Your five-star review is greatly appreciated here at Star Nissan and we are very pleased to have provided a positive experience for you.

August 07, 2022

They confirmed services before completing the job. However, it was an extremely long day and wait. More

by lharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2022 -

Star Nissan responded

Hello, Thank you for sharing your review here on DealerRater about your recent service experience with us here at Star Nissan. Consumer impressions are tremendously valuable to our employees and I would like to speak with you about your wait time and communication with our Service Team. Can you please email me your preferred contact method so we can discuss this further? Thank you. Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

August 06, 2022

In my case they were amaZing, I came late PM out in 1. 15min. Explained everything to me gave my car a report card so I know what’s going on never got that before. Very pleased will return. More

by A. Chanel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think I saw a joe first he was the best and then a girl helped me she was amazing
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Aug 08, 2022 -

Star Nissan responded

Hello, We strive to ensure that we keep our customers updated and informed, so we are thrilled to know about your encounter with our Service Department. Thank you for choosing Star Nissan and please let us know if we can be of any further assistance.

August 04, 2022

Abel is a pleasure to deal with and always makes my service visit a great experience. More

by Chris W
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Aug 06, 2022 -

Star Nissan responded

Hello Chris, we are glad to read your service visit was great. Thank you for choosing Star Nissan to do business with.

August 02, 2022

Very professional. Knew exactly how to deal with my issues. I would recommend them to others. More

by Betbayside
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Star Nissan responded

Hello! Thank you so much for your 5-Star rating. We at Star Nissan appreciate your business and are here for all of your future automotive needs.

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