2,629 Reviews of Star Nissan - Service Center
This location has top notch customer service. The staff was friendly, professional, knowledgeable and efficient. Shout out to Angela and George who took amazing care of me! was friendly, professional, knowledgeable and efficient. Shout out to Angela and George who took amazing care of me! More
Staffs are always kind pleasant yet reasonable. Oh also flexible for customers’ needs. Facility is all renovated including the waiting lounge. flexible for customers’ needs. Facility is all renovated including the waiting lounge. More
Excellent Service Advisor Robert is excellent Been Excellent Service Advisor Robert is excellent Been dealing with him for the past 13 years Excellent Service Advisor Robert is excellent Been dealing with him for the past 13 years More
This time they diagnosed my car's problem & fixed it quickly. They are expensive but this time it's worth to me. quickly. They are expensive but this time it's worth to me. More
The wait time was extreme for a “basic” service visit. Once the customer lounge was empty I went in search of my Rep for an update but I was informed he just stepped away. Apparently when he did return hi Once the customer lounge was empty I went in search of my Rep for an update but I was informed he just stepped away. Apparently when he did return his coworker did not let him know a customer was looking for him because he didn’t bother to check in with me. After about another 30 minutes I went to check again and he was there. He checked some papers didn’t find mine so I gave him my sign in paperwork. He went off to search for my car. After quite some time he returned but not before he stopped to chat with two mechanics working on a different car. So he returns and says 10 minutes. His explanation for the delay? “The weather created puddles on the floor, they must stop and clean up, the water drips from the roof/ceiling.” Mr . Baires then said with a straight face “I hope you understand”. For the record, NO I did not and do not understand. More
I had a very good experience with this car dealership and would recommend this dealership to others would recommend this dealership to others More
Gave full service. Did good job. Excellent.Provided full explanation. on time to return my car. explanation. on time to return my car. More
Excellent services!Very friendly staff.Very cleanVery Excellent services! Very friendly staff. Very clean Very good communication They are bilingual Completely satisfied Excellent services! Very friendly staff. Very clean Very good communication They are bilingual Completely satisfied More