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Star Nissan - Service Center

Bayside, NY

4.7
2,631 Reviews

2,631 Reviews of Star Nissan - Service Center

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December 18, 2021

Very prompt and expedited service. Oil change and Multipoint Inspection completed within an hour. Abel was very welcoming and nice. More

by Kaushal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel E Baires
Dec 22, 2021 -

Star Nissan responded

Kaushal, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 17, 2021

Service was prompt and accurate. The service rep was knowledgeable and courteous. I would use Star again. More

by PSJMNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Star Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 16, 2021

Everyone was really helpful. They kept in touch and up to date with everything going on with my car. More

by scrapiando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Able was helpful also
Dec 20, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 16, 2021

Service was very well done and timely to my needs. Very happy with outcome of visit. More

by DCGONZALEZ100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Star Nissan responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 15, 2021

Fast and efficient service department would recommend this service department definitely very courteous people working there to have my recall done in a timely manner More

by Screwball195999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 14, 2021

I came to this dealership in need of a check-up because I was having issues with the car starting. I had to get three jumps in two weeks. I went and Nissan reps were very accommodating. I was worried I would More

by Tfreeman210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Star Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 12, 2021

I asked for oil change and bake paddle noise they did only oil change and said that they did not hear noise that (B S ) lucky that it is lease car other why I will ask for manger More

by PIYARATCHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Davila. ( advisor)
Dec 27, 2021 -

Star Nissan responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Dec 27, 2021 -

PIYARATCHAI responded

This is not my first new car,but it my first lease car. May 10 i take the car for service ( engine knocking) i was told, it normal design of vehicle. I did call national of nissan and they told me that they never hear of this problem. I went back to service and i was told something defference. Again I was told they can not hear the brake paddle noise,they did not even ask how the noise come about? Very very very luckey that this is lease car, so they can (B S) what ever they want.

December 11, 2021

They fix my transmission they were very spot on with it and had no problem since then and I’m very happy cause this is a car I drive daily they are good at what they do and I feel that if I have any proble More

by Airborn938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 15, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 09, 2021

They fixed the problem and I’m very satisfied though it took awhile thanks Nissan More

by oswaldsequeira
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Star Nissan responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 09, 2021

I had to bring in my 2006 sentra car for a Nissan recalled part to change..the former nissan shop had closed by me..so this was my first tme at station road shop. From first call i delt with Mark who More

by ak in jamaica-flushing, ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mueller
Dec 14, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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