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Star Nissan - Service Center

Bayside, NY

4.7
2,607 Reviews

2,607 Reviews of Star Nissan - Service Center

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November 22, 2021

The person at the desk is nice and professional , the place is clean, tho the waiting area is small. More

by garyny1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Star Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 20, 2021

Service department advisors and technicians are excellent and knowledgeable about the cars on which they work. This allows them to provide efficient and rapid service, and at competitive prices. More

by ejglicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mueller
Nov 24, 2021 -

Star Nissan responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 20, 2021

I have been going to star Nissan for years and always have a good experience. More

by DOTMCA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert DaVila
Nov 24, 2021 -

Star Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 19, 2021

Worst experience there and salesman got me over prices! Wasted my time and worst communication! More

by CONTACT11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 19, 2021

Service was great however waiting was too long just to have tires change. Waited over two hours. More

by DWYERPAULETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Baires
Nov 24, 2021 -

Star Nissan responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 18, 2021

Very helpful workers. Mr. Davila is always so friendly and kind. I return everytime I need an oil change. Great service. More

by DEBSSIE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Davilla
Nov 23, 2021 -

Star Nissan responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 17, 2021

Every time I take my car for service they're very good and helpful, for that thank you very much. More

by ADDERHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel A. Baires
Nov 19, 2021 -

Star Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 16, 2021

Able was my contact there. He was extremely knowledgeable and honest. Loved working with him More

by GABEMAOR
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Able
Nov 19, 2021 -

Star Nissan responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 15, 2021

I would like to thank Star Nissan for great service I received. I will highly recommend Star Nissan for the professional work that was done on my vehicle More

by RUBENBLAS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Star Nissan responded

We cannot thank you enough for your wonderful review of Star Nissan Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

November 14, 2021

Awful customer service. After leaving numerous messages and after telling me that they will call me back, never did. Not even once More

by Amer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marc
Nov 24, 2021 -

Star Nissan responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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