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Star Nissan - Service Center

Bayside, NY

4.7
2,615 Reviews
Call Service Center (888) 457-6717

2,615 Reviews of Star Nissan - Service Center

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November 02, 2021

Very pleased with their service and their answers to our questions. Informative and helpful. Will certainly continue to visit them More

by ADDERHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 31, 2021

Very rude ppl and wanted me to pay for a premium maintenance package other wise they will not take a look at a leak problem at had with the lease car . Very bad business will be my last time coming More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas and Kimberly
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Nov 02, 2021 -

Star Nissan responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

Nov 02, 2021 -

Jennifer responded

Hi yes I would the ppl from the repair parts to look at my car and fix the water leak that the car has .. because apparently they did told me is a malfunction from the Nissan .

October 31, 2021

Awesome service .Customer service was very nice and kind. Very very Fast Service.The best More

by koren1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Star Nissan responded

thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 31, 2021

Long wait otherwise everything else good have fun trick or treating have a happy Halloween More

by mcaravello0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Star Nissan responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 31, 2021

A little disorganized with paperwork and the prep of the car. Seemed the prep dept. had attached spoiler incorrectly and body shop dept. had a little difficulty fix it only to fix after about more 5 hours. More

by ltd_927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Able
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Nov 02, 2021 -

Star Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 31, 2021

I always bring my car for service to star Nissan. The technicians do the best work. More

by ManuportuP2160🇺🇸
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 31, 2021

Listen to what your problem is, resolved what is wrong with your car, very professional and friendly. More

by GDRNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Mueller
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Nov 02, 2021 -

Star Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 30, 2021

They are super friendly and nice, however the advertisement for no appointment needed is very misleading, because I did wait a few hours for an oil change as a walk in. More

by Abenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Star Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 30, 2021

Good job evaluating problem, then getting fixed quickly. Good that waiting rooms are back. Efficient service. More

by DZIELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baines
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Nov 02, 2021 -

Star Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

October 29, 2021

Star Nissa is the best service dealer at queens , I’m recommend everyone welcome here More

by Peterweng
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark muller
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Nov 02, 2021 -

Star Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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