Star Nissan - Service Center

Alicia took care of me and did a great job! Very professional, very kind and very efficient. I mentioned that I am on break from work and asked if she could get me out as soon as possible and she ha professional, very kind and very efficient. I mentioned that I am on break from work and asked if she could get me out as soon as possible and she had me in and out in an hour! More

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GREAT service Alysha and all associates friendly and welcoming I didn't work with anyone except Alysha and guys who brought car in She and guys were great welcoming I didn't work with anyone except Alysha and guys who brought car in She and guys were great More

Service is deteriorating. 3 hours for an oil change and Service is deteriorating. 3 hours for an oil change and State Inspection. Then to be told a brand new headlamp assembly which they installed now ha Service is deteriorating. 3 hours for an oil change and State Inspection. Then to be told a brand new headlamp assembly which they installed now has condensation inside but isnt covered under warranty because the date is just over one year ago. Last year I had my front shock absorber collapse while driving with my children in the car two days after having a multi point inspection done. How was something like that overlooked? Im losing confidence very quickly with this as well as all Nissan service departments. (The first was Nissan of Queens where mechanics actually stole tools out of my car.) Also, why are there office enployees who are not wearing face coverings walking around and dealing with customers? More

Everything works really good right from the entrance to the exit. You have a very good feel that you are being taken care of. What I mean is customer service and customer care. Reason could be profession the exit. You have a very good feel that you are being taken care of. What I mean is customer service and customer care. Reason could be professional or fear of bad customer review. Either way it’s absolutely “EXCELLENT “ Keep it up!!! More

The staff is friendly. The service is efficient and they had my car done is the time they stated. I recommend them as a great place to go for service. had my car done is the time they stated. I recommend them as a great place to go for service. More

When I arrived I was told you cannot look into a noise on a Saturday despite me getting 5 cars at Star. Then they did look at it finally and said they fixed it. I STILL HAVE THE SAME PROBLEM!!! a Saturday despite me getting 5 cars at Star. Then they did look at it finally and said they fixed it. I STILL HAVE THE SAME PROBLEM!!! More

Very attentive advisors. Did not try to push not necessary work for my vehicle and was accommodating with the necessary service that my car needed necessary work for my vehicle and was accommodating with the necessary service that my car needed More

When we came in for a certain tire, they did not even check their inventory to see if they had the part. It was until two hours LATER of waiting did they inform us that they could not help us check their inventory to see if they had the part. It was until two hours LATER of waiting did they inform us that they could not help us More

Mark was very helpful as this was my first service call for the car. The time management was excellent as their was little waiting time involved. for the car. The time management was excellent as their was little waiting time involved. More