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Star Nissan - Service Center

Bayside, NY

4.7
2,631 Reviews

2,631 Reviews of Star Nissan - Service Center

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July 30, 2021

Always great service abd friendly worker's I would come back anytime and I will recommend to friends. And family thanks for always for the great service................................................ More

by MARTHARBRUNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girl at sales desk
Aug 04, 2021 -

Star Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 29, 2021

I was impressed bu the quality of service and the fast check in and check out process. The staff was exceptionally friendly and respectful and knowledgeable. More

by Mzblakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department receptionist (female)
Aug 03, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 27, 2021

I am so please for the service that I recived - everything that the personnel do is excellent. I only have praise for your service and attention. More

by JUANMARTINEZ102
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Star Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 27, 2021

Great experience. The service department did exactly what I needed and they did a great job. I was in and out in a very reasonable time. More

by Esot920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Star Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 24, 2021

Poor customer service. For every update on my vehicle I had to call back. There was too much confusion with communication. I was not satisfied. More

by MYRIESTEPHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Star Nissan responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 24, 2021

STAR Nissan is the best sales and service. Ive been a custome there for 20 years. I wont go anywhere but Star. Fair and dependable More

by Satisfied Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Star Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 24, 2021

I had a wonderful experience with Robert Davila and the service department. Robert was courteous and listened to my every concern. The service was efficient and accommodating. I was treated with respect an More

by JJJ1192@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila was wonderful to work with
Jul 28, 2021 -

Star Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 24, 2021

Service advisor was excellent . However, When my car was returned, there was a long vertical scratch by the right passenger headlight that was not there when I brought the car in. So I was given a Subaru lo More

by fourkayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
Jul 27, 2021 -

Star Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 23, 2021

It was easy to get the appointment, they were very good I received a phone call when service was completed Car was ready but not washed More

by ramccopt@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Star Nissan responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 23, 2021

every time I go for service, I receive fast, professional treatment. all reps are knowledgeable and polite. updates are given while you wait and approx. completion times are related. I'm hap More

by JACKFROMTHEHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark muller, Alicia Cañon
Jul 28, 2021 -

Star Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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