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Star Nissan - Service Center

Bayside, NY

4.7
2,635 Reviews

2,635 Reviews of Star Nissan - Service Center

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May 13, 2021

I came to Nissan service to get my inspection done and the manager Robert and the staff got me in and out of there pretty quickly. Very happy with my visit. More

by WANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flushing Service Manager Robert Davila
May 18, 2021 -

Star Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 12, 2021

I have great services. Customer service and maintenance man were responsible and respectful. Maintenance person took good interest in my car. Excellent service from everyone. More

by Viola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Star Nissan responded

Viola, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 12, 2021

The service provided by the rep was excellent. The general pricing policy for servicing a car from Nissan needs some adjustment. It's way too expensive compared to other car dealers in a similar produ More

by AMGRANT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Cason
May 14, 2021 -

Star Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 10, 2021

I went to get my car oil change and my state registration done. Last time I was there I was told my filters needed to be changed and this time I wasn’t told anything so that was confusing. More

by metienne624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Star Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 10, 2021

Service done to my car but all problems weren’t completely fixed. I was told that the problems would be fix waited for over 3 hours and the job wasn’t complete. More

by Chris.calderon7510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name.
May 11, 2021 -

Star Nissan responded

Chris, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 14, 2021 -

Chris.calderon7510 responded

Hello Diana I am now seeing this email. Whilst my car broke down this morning after stalling out on the high way almost causing an accident. This is unacceptable I sent hours on a Sunday morning watching people arrive after me and leave before me for me to spend about $900 and now today to have to take my car to a closer Nissan because I couldn’t afford to send it to Star Nissan and then to have to pay even more money for a problem that should’ve been taken care of 3 weeks ago. I am now missing a day of work because of this inconvenience.

May 08, 2021

Robert Davila is so nice the services is excellent.I would recommend to my friends my brother my sister and very body all so I would come again More

by WING195256WKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Star Nissan responded

We cannot thank you enough for your wonderful review of Star Nissan Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 07, 2021

Service was good. Didn’t have an appointment, so I waited for 2 hrs for a oil change & tire rotation. The wait is too long. More

by SSABRUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Star Nissan responded

Thank you for the great feedback! We appreciate hearing all your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 06, 2021

Very professional and courteous service. They have explained the car condition and what services were available. Definitely I will use them again and highly recommended. More

by JORDANSGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Star Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 05, 2021

I only felt with one person so I can speak for the rest but she was great(tall light skin lady) But I can admit they took wwaaaaayyyy to long to do the work on my car. I have a warranty so I didn’t have to More

by DEVIL.ANGEL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name. She’s tall and light skin with hazel eyes.
May 07, 2021 -

Star Nissan responded

We appreciate you sharing the feedback regarding your recent service appointment. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

May 04, 2021

Robert was the one who took care of my car he’s a man of his word I would recommend my friends here to service their car More

by tasheika01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Star Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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