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Star Nissan - Service Center

Bayside, NY

4.7
2,635 Reviews

2,635 Reviews of Star Nissan - Service Center

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April 23, 2021

Very thorough work, very professional staff. When greeted at arrival, service was timely. Waiting area very welcoming; there are two areas and both are equipped with television entertainment and there’s free More

by smarisian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Star Nissan responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 22, 2021

Service Advisor was patient, friendly and informative. She help explained my service contract and answer all my questions. She made the Necessary phone calls to my warranty company and got the ball roll More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Cason
Apr 27, 2021 -

Star Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 22, 2021

Very happy with the service I received. Very courteous will use again if in need of service. I am happy with the price charged. Thanks More

by CRISTOTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Star Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 21, 2021

Very good and prompt service. Very courteous. My car was Very good and prompt service. Very courteous. My car was ready when they promised. I hope the quality of the service is mantaineed at that level. More

by JESGSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Star Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 20, 2021

My problem of flushing tire pressure light and a problem in the undercarriage (as alerted by local garage) was not resolved. Mechanic found no defect. I was told one is independent of the other. Subsequentl More

by Menakikundu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Morales
Apr 27, 2021 -

Star Nissan responded

Thank you for taking the time to share your recent experience at Star Nissan. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 19, 2021

The Agent was very nice, kind and efficient. It was easy to ask her questions and I am looking forward to see her in the near future. More

by JUANAOHBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Star Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 18, 2021

Walked in at 630a for my 1st complimentary oil change, i was out by 8a. I was very happy with this level of efficiency. Thanks, see you in Sept. More

by fdsrizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember their name
Apr 21, 2021 -

Star Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 16, 2021

Great service. Robert was attending and caring of my needs. He took care of all of my questions that I had and provided me with the answers I needed. More

by Mfrosenboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Star Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 14, 2021

Excellent service. Walking welcomed. Fast and easy. They are very friendly and no complaints. They open very early and it is convenient. I would recommend it to everyone. More

by AFELIBERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Star Nissan responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

April 14, 2021

Star Nissan’s service department showed a high level of courtesy and professionalism. They understood what I needed and didn’t try to sell me extra services and completed the work in a reasonable time fram More

by JOEKNY65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Star Nissan responded

Thank you for your great review, ! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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