Star Nissan - Service Center

Robert Davila was (as usual) terrific.Professional, Robert Davila was (as usual) terrific. Professional, friendly, warm, and he patiently explained everything. But the Labor costs are always a turn Robert Davila was (as usual) terrific. Professional, friendly, warm, and he patiently explained everything. But the Labor costs are always a turn-off. And I keep thinking, because of that, that I might go elsewhere for Service. More

The Star Nissan was very clean the employees where very helpful there are a need, they offer me a room where I can wait at. helpful there are a need, they offer me a room where I can wait at. More

Friendly staff, good service, vehicle was ready when promised. Friendly staff, good service, vehicle was ready when promised Friendly staff, good service, vehicle was ready and promised promised. Friendly staff, good service, vehicle was ready when promised Friendly staff, good service, vehicle was ready and promised More

Quick and excellent service from the moment I drove up. Service advisor was friendly and straight to the point would recommend. I liked the fact that there’s a system in place for covid tracking. Which ca Service advisor was friendly and straight to the point would recommend. I liked the fact that there’s a system in place for covid tracking. Which can put folks at ease when visiting as well. More

Service was very good. Everyone there had a mask on and I was happy to see that. My car was returned to me in e cell to and clean condition. I was happy to see that. My car was returned to me in e cell to and clean condition. More

Even though I had no appointment for service, the repair on my car was completed so fast . All work that was performed on the car was well explained. on my car was completed so fast . All work that was performed on the car was well explained. More

Update: I made an official inquiry to Nissan USA about the taillight, why it was out of stock for Star Nissan, and their specialist was able to help me resolve the issue. Original: Their technician cr the taillight, why it was out of stock for Star Nissan, and their specialist was able to help me resolve the issue. Original: Their technician cracked my tail light and told me they have ordered the new replacement part which would arrive by the following week the latest and they would cover the cost. A week gone by and I didn't receive any calls. So I called back only to be told by the service dept that they have no idea when the part would arrive, it will take probably weeks even months.. It's become very obvious to me that once they need to cover the cost, they will drag as long as they can to not replace it. More

They got me in and out in just about an hour for an oil change and tire rotation. They had my info in the system and knew the oil change was complementary. They were also able to accommodate the time i change and tire rotation. They had my info in the system and knew the oil change was complementary. They were also able to accommodate the time i needed for the appointment on short notice. More

Dont go there. Very expensive.Just to change one break Dont go there. Very expensive. Just to change one break caliper they charged $330 ( Each hour $165 they said). Caliper cost was also high $160. On t Dont go there. Very expensive. Just to change one break caliper they charged $330 ( Each hour $165 they said). Caliper cost was also high $160. On their website caliper price $124 on sale. More

Professional, friendly and knowledgeable customer service. Public use areas comfortable and clean. Why do you insist that all customers providd feedback in at least 25 words. I do not come into service. Public use areas comfortable and clean. Why do you insist that all customers providd feedback in at least 25 words. I do not come into Nissan to socialize. More