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Star Nissan - Service Center

Bayside, NY

4.7
2,638 Reviews

2,638 Reviews of Star Nissan - Service Center

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March 23, 2021

I come two time to fix my break but still my car’s brake light is get on while driving the first time they change completely my brake cylinder to resolve the issue but i find out i have the same issue and More

by davsham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 20, 2021

I always bring my car to your service station for check up, oil and grease. I feel this last time I was over charged never again will I do any jobs by your service station rip off!! More

by Quest11355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Star Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 18, 2021

Everything was great! Fast and efficient service. Was notified that there were recommendations to be completed at this visit. Was able to pick my car up in a timely manner in great condition. More

by KIMBA6134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Star Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 18, 2021

The person was friendly but no one tells you anything when you get your car. Do you need any repairs o if anything is wrong. I have 2008 Altima I am sure something could have been recommended. More

by ANABONETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Star Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 16, 2021

Mr. Robert Davila continues to exhibit exemplary service/ customer relations skills. He greets you with a warm smile, listens attentively to your questions. He is polite, caring, kind, prompt and knowledgeab More

by JJ430QV2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Mar 18, 2021 -

Star Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 15, 2021

Everything was fine the only thing is that I made an appointment and the customer is not taking by appointment. They need to look at that/ More

by sandralopez874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Star Nissan responded

Thank you for the five-star rating, Sandra! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 14, 2021

As always I have the best services since I have my car I have been going there and I will continue to do some. Thanks More

by Mo.Pandi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And all the guys that help when we get there thanks for your health
Mar 17, 2021 -

Star Nissan responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 13, 2021

I use this dealership frequently, always friendly and helpful. Needed a oil change and they always do a check of the entire vehicle, was overall satisfied with service and with the Rep. More

by TIMAC1520001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Star Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 12, 2021

This dealership is very clean and accessible It is easy to make an appointment, and they are on time. They give updates on what is happening More

by LJBRIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Star Nissan responded

We appreciate the kind words. We look forward to seeing you again in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 10, 2021

My visit to Nissan was terrible. I dropped my car off to have a noise looked at, I was told it was a simple repair (change a belt). I paid the bill and came by later that afternoon to pick up the car only t More

by Reina Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Pichardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Star Nissan responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

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