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Star Nissan - Service Center

Bayside, NY

4.7
2,619 Reviews
Call Service Center (888) 457-6717

2,619 Reviews of Star Nissan - Service Center

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February 18, 2024

Helpful. Thanks hey didn't pressure me to do things I could not afford at the moment. They let me know what was most pressing and people provided advice. More

by qbarksdale
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Feb 27, 2024 -

Star Nissan responded

Hello Qbarksdale ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 17, 2024

Excellent customer service. I was informed of the work needed to complete the repairs. Step by step with pictures before and after. More

by TJCOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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Feb 27, 2024 -

Star Nissan responded

Hello Tjcomm ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 16, 2024

Very professional I like the fact that I do not need an appointment Thank you More

by pwillie510
Recommend Dealer
Yes
Report | Print
Feb 27, 2024 -

Star Nissan responded

Hello Pwillie510 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 16, 2024

A very professional team at all levels. Right from entering the premises till you leave. Very courteous, caring and expeditious. More

by mpjamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Star Nissan responded

Hello Mpjamal ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 15, 2024

Nissan dealership in New York City, service includes oil changes, car checking and maintenance checking. More

by A
Recommend Dealer
No
Employees Worked With
No idea
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Mar 24, 2024 -

Star Nissan responded

A, we regret to hear that you had this experience with us. A, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic Director of Business Development

February 15, 2024

People were nice in there, answered all my questions, and recommended what I needed Excellent More

by muntasirrana
Recommend Dealer
Yes
Report | Print
Feb 17, 2024 -

Star Nissan responded

Hello Muntasirrana ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 15, 2024

The service department is a nurse open off . the make up things they say need to be fixed or serviced. More

by JOANNE_ORLANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Worked with 2 different people check my records
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Mar 24, 2024 -

Star Nissan responded

Joanne_orlandi, we regret to hear that you had this experience with us. Joanne_orlandi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (718) 423-0500 so we may assist you in moving forward towards a resolution. Best Regards, Diana Ljajcevic Director of Business Development

February 14, 2024

Robert is consistent. Always thorough, informative and kind. Robert makes sure your alerted of any next steps and sets a clear expectation. More

by WRIGHTTOU
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Feb 17, 2024 -

Star Nissan responded

Hello Wrighttou ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 12, 2024

Andy Sookram’s customer service was excellent! He was courteous and very knowledgeable-patiently answered all my questions and offered suggestions. He is truly an asset to your company. More

by ELISA777JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Sookram
Report | Print
Feb 17, 2024 -

Star Nissan responded

Hello Elisa777joy ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 12, 2024

It was really nice, very clean And the seating Was comfortable. The front desk was help pull two... More

by deszz15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

Star Nissan responded

Hello Deszz15 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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