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Star Nissan - Service Center

Bayside, NY

4.7
2,622 Reviews

2,622 Reviews of Star Nissan - Service Center

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May 18, 2023

Inconsistent, got 8 different answers had to go several times to get a diagnosis. Cost way more than a unaffiliated body shop. More

by Arr226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
May 24, 2023 -

Star Nissan responded

Arr226, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (718) 423-0500 at your earliest convenience and we will do our best to resolve this with you. Best Regards, Diana Ljajcevic

May 17, 2023

My Rogue Sport had an oil leak. The dealership checked everything, and found a loose oil plug. They replaced it, and changed the filter, and put in new oil. The representative was f More

by TMONGIE413
Recommend Dealer
Yes
May 20, 2023 -

Star Nissan responded

Hello Tmongie413 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 15, 2023

My Star Nissan Service center continues to be the best at serving and servicing it's customers it continues to be second to none, My advisor, Robert Davila always make that I get the best service, making sur More

by OLIVERJOHNSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
May 20, 2023 -

Star Nissan responded

Hello Oliverjohnson51 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 14, 2023

The service was very good. the staff was very helpful and polite.no complaints thank you More

by MERNJER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Star Nissan responded

Hello Mernjer ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 14, 2023

Robert Davila is the reason I own and continue to purchase Nissan vehicles. Mr, Davila's knowledge, service, professional ism, integrity and devotion is unparalleled. More

by BSMERNOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Davila
May 19, 2023 -

Star Nissan responded

Hello Bsmernoff ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 13, 2023

Perfect experience with impeccable level of service. Jerry was courteous, knowledgeable, & engaging. Service was expedited efficiently. More

by MRDANIELSCHMIDT@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Jerry
May 13, 2023 -

MRDANIELSCHMIDT@AOL.COM responded

5 Star ⭐️ Service! Jerry was outstanding!

May 12, 2023

Joshua Lasso was very knowledgeable and took care of me right away. He also kept me informed about what was being done and why. I always take my car to Nissan service center, wouldn't want to go anywhere More

by c.amendola
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Lasso
May 19, 2023 -

Star Nissan responded

Hello C.amendola ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

It was pleasure to meet Robert he did a great job . he took time and explained everything that I needed to know. Thank you Robert More

by Irinaasiryan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Star Nissan responded

Hello Irinaasiryan2 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

Fast Very efficient Good service all around My service advisor was very attentive to my needs and my vehicle was treated with care More

by Hindsniara1313@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 19, 2023 -

Star Nissan responded

Hello Hindsniara1313@gmail.com ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

The staff was professional, knowledgeable , and friendly. The work was done promptly & didn’t do items I didn’t need (as some places do). I always go to Star because their service is trustworthy. More

by ABBYRODE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in service Dept.
May 19, 2023 -

Star Nissan responded

Hello Abbyrode02 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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