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Star Nissan - Service Center

Bayside, NY

4.7
2,594 Reviews
Call Service Center (888) 457-6717

2,594 Reviews of Star Nissan - Service Center

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March 01, 2023

Really great customer service. They always keep me updated with anything my car needs and always answer any of my questions or concerns. More

by FAIZAHK95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Faizahk95 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

March 01, 2023

The mechanics go out of their way to find work on the car Will not go there even for oil change no more More

by MARTINPELLUMBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Martinpellumbi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (718) 423-0500 at your earliest convenience and we will do our best to resolve this with you. Best Regards, Diana Ljajcevic

March 01, 2023

Service was great, Jerry assist me, he very knowledgeable of his work, offer me deals on tires, advise that I can change all 4, would like that deal in April. More

by GEETABHUMDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Geetabhumdeo ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

March 01, 2023

Very good customer service and good communication. They are very professional and highly recommend this place More

by KAWONG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Kawong88 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 27, 2023

Please be accurate when you ask a customer to come back 6 am and all day you are skipped from other customers arriving after me More

by Ferdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Ferdie ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 27, 2023

Edmond was great and attentive with everything and very informative on everything I needed that day More

by jennyy.parreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmond
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Apr 20, 2023 -

Star Nissan responded

Hello Jennyy.parreno ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 26, 2023

The service department is well run. They are quick, efficient and explain exactly what work was completed. The waiting are is clean and comfortable. The staff is pleasant and profession More

by CMSCHANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Cmschange ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 25, 2023

The dealership staff members were very courteous and detailed. They were very helpful and had my car ready in a swift and timely manner. More

by Dk79ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Calderon
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Dk79ny ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Apr 20, 2023 -

Dk79ny responded

Hi Diana! Service was great! I was told after my last visit that I would be able to get a free oil change if I provided feedback and filled out this survey by senior advisor Jerry Calderon. I have his business card. Would I be able to come in for a free oil change? I am due soon for a change in a week or two. Thank you, David

February 25, 2023

The star Nissan Service Center was great the did what I ask them to and save me some money by no servicing something I didn’t need. More

by annieruth31@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Annieruth31@verizon.net ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 25, 2023

This dealership provides great customer service and they really know how to satisfy their customers More

by JEANMICHEL.PATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Jeanmichel.patrick ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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