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Starks Ford of Queens - Jamaica

Jamaica, NY

Overview
Employees
Reviews
4.5
759 Reviews
Starks Ford of Queens is proud to be one of the premier Ford dealerships in the Queens area. We now have two locations to serve you: Woodside, NY and Jamaica, NY. From the moment you walk into our showroom you'll recognize that our commitment to customer service is second to none. We strive to make your experience at Starks Ford of Queens a great one for the life of your vehicle. Whether you need to purchase, finance or service a new or pre-owned Ford, you've come to the right place. Use our website's new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Starks Ford of Queens in person doesn't fit your busy schedule, then complete our contact us form and a Ford specialist will be in touch. Starks Ford of Queens is an excellent online source for a new or pre-owned Ford vehicle, or genuine Ford parts, service and accessories.
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139-40 Queens Blvd

Jamaica, NY

11435

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Showing 759 reviews

December 25, 2025

I was well informed and given more than sufficient information to make important decisions. Manny was very professional and outstanding. I look forward working with him again. More

by KERONRLONDON
Recommend Dealer
Yes
Employees Worked With
Manny was exceptional
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December 25, 2025

Ronnie is the best. He helped me tremendously. Will be going back just for Ronnie! More

by JAZMIN.PREYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
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December 24, 2025

Excellent and fast service Vehicle was clean and always a great experience Always will Recommend More

by TCUZ56
Recommend Dealer
Yes
Employees Worked With
Anthony
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December 20, 2025

Isabella was nice, friendly, she didn't rush me to make a decision , she explained things to me in detail and I appreciated that. I like her. This is the second time I worked with her she is great More

by tihesha1112
Recommend Dealer
Yes
Employees Worked With
Isabel she is fabulous fantastic and a pleasure to work with
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Dec 23, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

December 20, 2025

Excellent service call Service repairs were done all in a couple hours and the car brought back in a half a day More

by TODDYBOY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

December 18, 2025

Great place to get your vehicle serviced. They are very communicative and I felt comfortable knowing they were handling my car. More

by BRANDONMCCLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rogado
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Dec 23, 2025 -

Starks Ford of Queens - Jamaica responded

Brandon, we are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

December 18, 2025

I’ve known Ms Yvonne Brown for many years now! She has handled my car repairs with professions courtesy. More

by NGOUEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

December 17, 2025

very good customer service and very helpful appreciate all the effort they put into my car More

by MADIMILL04406
Recommend Dealer
Yes
Employees Worked With
seth
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Dec 23, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

December 15, 2025

STAFF IS ALWAYS FRIENDLY AMBIANCE IN THE WAITING ROOM VERY SOOTHING LOVE THE CHAIRS COFFEE ☕️ WONDERFUL More

by LBCISS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

December 11, 2025

The dealership provides no communication or feedback, misleads customers during the sales process, and refuses to repair obvious factory defects. More

by DZMITRYI0307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reginald Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Starks Ford of Queens - Jamaica responded

We’re sorry to hear about your experience. This isn’t the level of service we aim for. Please reach out to our management team so we can review what happened and work toward a resolution. -David Wells, 718-885-8000 ext 215

Dec 17, 2025 -

DZMITRYI0307 responded

This situation constitutes a clear case of misrepresentation at the time of sale. I was explicitly told by the sales manager that the vehicle was equipped with both a front and rear camera. The front camera is physically installed and clearly visible, which reasonably reinforced that representation. The only indication otherwise was a single “–$600” line buried among dozens of line items on the window sticker. It was never highlighted, explained, or called out in any meaningful way. Expecting a customer to identify and correctly interpret one factory credit among an extensive list of features and pricing details—and to assume that visibly installed hardware is non-functional—is unreasonable and misleading. As a result, I purchased a ~$60,000 vehicle with no front parking sensors and a front camera that is physically present but unusable, contrary to how the vehicle was represented during the sales process.

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